Bodyshop Estimator - Toyota

Jemca Car Group
London (North)
£26k - 30k per year + OTE £36K + Benefit
01 Oct 2016
19 Oct 2016
Contract Type
Jemca Car Group are currently offering a fantastic opportunity as a Bodyshop Estimator to join our business based out of our Edgware dealership. This role would suit someone who has an interest in developing their customer service skills and progress their careers in the automotive industry. As a Bodyshop Estimator you will play a very important role in achieving our organisational goals, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. You will have the drive and determination to succeed in a demanding environment. A little about you . Have excellent planning and organisational skills. Be able to work under a bit of pressure. Deliver great customer service. Listen and talk to customers effectively. What we need. Someone who can take inbound calls from customers and understand their queries, assisting where possible. Check that the parts required for each car are recorded before passing them on for invoicing. Organise and book all the paint materials as required on the system. Provide accurate general administration support to the bodyshop team Update customer database to maintain accurate records of work carried out. Process and record warranty claims as per manufacturer’s requirements. Invoice customers on completion of work and review the invoice with them providing a detailed explanation where necessary. Someone who has the ability to handover the car to the customers ensuring all the relevant paperwork completed. Be able to follow the processes that are needed to make sure that the team runs smoothly. About us. Jemca Car Group is one of the UKs largest Toyota and Lexus dealerships, employing over 500 employees across sites in Greater London and Thames Valley. Owned by Toyota Tsusho Corporation, a global brand made up of over 428 companies with particular expertise in the automotive sector, we are specialists in our field and are committed to ensuring our customers receive the best experience and service when they visit one of our retail centres. We believe actions speak louder than words and we set ourselves apart by recruiting fantastic people with a passion for our industry and a desire for success. We pride ourselves in providing our employees with the tools they need to deliver excellence whether that is through our investment in state of the art facilities and equipment or through our commitment to their personal and professional growth through our market leading development programmes Next Steps… If you’re an experienced Bodyshop Estimator looking to develop your career in a forward thinking business then this is the role for you Our competitive remuneration package includes a competitive basic salary, achievable monthly bonus and a suite of additional benefits. Please apply online now or give our recruitment team a call for more information –. This job was originally posted as