Income Control Officer

Portfolio Credit Control
London (South)
£12 - £15 per hour
01 Oct 2016
27 Oct 2016
To assist the Former Tenant & Revenue Control Manager and other Income Control Managers in providing a comprehensive and efficient Income Control Services including Stock Control, Tenant Managed Organisations, Rent Control, Revenue Control, Former Tenant, Direct Debit, Standing Order and DWP Direct Payment functions To collect Housing Revenue Account and General Fund former tenant rent arrears in line with targets, carrying out investigation to trace tenants when no forwarding address has been provided Negotiating and agreeing repayment plans and accepting payments via debit and credit cards Providing advice and undertaking legal action as necessary resulting in repayment of the debt or recommendation of the arrears for write off Setting up new Direct Debit instructions for current rent accounts and providing assistance with completing amendments & cancellations INDCC This job was originally posted as

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