Reablement service Coordinator

The Human Support Group
Up to £18,000 per annum
03 Oct 2016
20 Oct 2016
Contract Type
Do you have a passion for care? Are you looking for a job where you can really make a difference? The Human Support Group are currently looking for a Re-ablement Co-ordinator to join our well established branch in Sale. Salary and hours: Salary upto £18,000 DOE The role will be to support in the office covering the care calls and managing the intervention process. The successful candidate needs to be organised, able to work on their own initiative and work well under pressure. The successful candidate will also be responsible for the professional supervision, management, organisation and co-ordination of staff, including the management of the out of hours service in the absence of the Care / Branch Manager Responsibilities • To participate in the on-call system, ensuring that all service-user calls are completed, providing direct care when required • To assist the Care Manager, other Care Coordinators and the Response Team to ensure that you do as much as possible to rectify any problems that occur with staffing both during and out of main office hours • To ensure that all services offered are appropriate, relevant and sensitive to the needs of service users and to initiate change in line with needs, in consultation with the Care / Branch Manager • To take overall responsibility for the completion of rotas on a weekly basis to ensure that service user calls are appropriately planned and covered by Care Assistants • To ensure all Care Assistants are sent an up to date rota of care assignments each week • To reconcile the Electronic Call Monitoring System (where applicable), highlighting and investigating any issues that have arisen and reporting such issues to the Care / Branch Manager • To ensure that timesheets (where applicable) are filled in accurately and received within the appropriate time for invoicing and payroll • To assist with the implementation of care plans, liaising with the service users with regards to the details and the start date of their care package and to maintain regular contact with service users regarding their care Who are we? Human Support Group are a growing national company that was established in 1998 and who provide the following care in the community; domiciliary, reablement and respite to around 2,500 Service Users each week. Who are we looking for? We are looking for people who have a caring nature and a commitment to providing a high standard of care to vulnerable people within the community, whom also possess excellent customer service skills both on the phone and in person, as well as being able to use computer systems effectively requiring candidates to be both computer literate and comfortable with MS Office applications and use of new in-house systems. The role will be based within the Sale office but will require you to work across various locations on occasions where service users are in need of meetings, risk assessments and service user reviews, due to this and to the nature of this role you will be required to have access to your own vehicle and willing to commute to different locations on a daily basis if required. As part of our commitment to safeguarding successful candidates will need to complete an Enhanced DBS check, the cost of this will be met by the Company. This role has an exception under the Equality Act 2010 as you must be aged 18 or over. Experience is preferred but not essential as full training will be provided during the role. This job was originally posted as

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