Energy Services Manager

Fresh Recruitment Cardiff
Cardiff (Caerdydd)
From £40,000 to £50,000 per annum
29 Sep 2016
19 Oct 2016
Contract Type
My Client are currently recruiting for a Energy Services Manager to manage the experience on new Developments and to coordinate the heat retail, regulatory, financial and energy trading functions. This position is based in Cardiff but they will also consider Home based applications as there is travel throughout the UK with this vacancy. Detailed Objectives: Work with clients, building owners and work with the retail team to set up, commission and adopt the heat metering, telecommunications and billing systems. Ensure customers are aware of how the heat and billing systems work, the role of the heat and cooling tariffs, our Code of Practice and our mutual obligations. Manage the contractors, supply chain and work with the Retail division to ensure heat & billing systems and tariffs are set up for new customers. Working with the Project Office, review multi-utility application forms and liaise with Construction Manager and retail teams on program for heat requirements. In conjunction with the engineering team and the client Project Directors ensure supply agreements are signed and accepted both prior to building commissioning and that supply agreements are transferred to building owner prior to building Practical Completion. Manage and ensure commercial supply contracts, terms, prices and obligations are understood by all parties . Be the prime interface of the client / developer for setting up residential customers on each development. Ensure Retail team are satisfied the system and accounts are in place. Work with Residential Social Landlords, Housing Associations and Customer Care teams to ensure that all collective queries and customer concerns are dealt with effectively and quickly. Audit, track and continually improve supply KPI’s, and liaise with Retail personnel on complaint management and social media activities. Working alongside the Retail Department organise and manage periodic customer events with residents, key housing associations and RSL stakeholders. Manage the initial and periodic tendering and selection of the power purchase and gas supply agreement contractor. Optimise energy trading activities and manage the strategy for the sale of generated electricity Track heat tariffs in the market and recommend appropriate level. Develop a price comparator for customer and price indexation mechanism for supply contracts. Represent the company within Heat Trust and other industry forum groups, manage Heat Trust Budget, and ensure compliance with Heat Trust rules and guidelines preparing and submitting the annual compliance returns. Working in conjunction with the commercial, technical and financial teams, undertake periodic reviews of the business plan to ensure ongoing compliance and assist in the ongoing development of the business plan and other key operational reports. Working in conjunction with the commercial, technical and financial teams produce monthly reports for client on activities and performance PERSON SPECIFICATION Qualifications: Essential: Experience in the industry Client and Customer Management. Demonstrate a comprehensive knowledge in engineering design and regulatory functions. Professional Membership of Industry related body or Membership of an Appropriate Professional Institution Degree or equivalent through extensive experience. Desirable: Professional Membership of Industry related body or Membership of an Appropriate Professional Institution to Chartered Engineering level. Job Knowledge, Skills and Experience: Thorough knowledge of Industry Standards, Codes of Practice, Health, Safety, and Environmental requirements and related Legislation is essential. Considerable experience at Managerial level within the utility sector is essential. Proven project and operational management knowledge and skills. Sound commercial awareness and sensitivity to economical intervention levels, KPI and regulatory levels of service. Excellent client management skills. There is a competitve salary of between £40000 and £50000 for this role This job was originally posted as