Interim Learning and Development Coordinator (12 months)

Hilton Worldwide
30 Sep 2016
20 Oct 2016
IT, Recruitment
Company description: What will it be like to work for Hilton Worldwide? With thousands of hotels in over 100 countries and territories, Hilton Worldwide offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Worldwide Team Member. Because it's with Hilton Worldwide where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. Job description: Position Summary: As Interim Corporate Learning and Development Coordinator in EMEA you will assist in all administrative and Operational tasks involved within Corporate Learning and Development activities, while working closely with the Leadership Development Team. Base location: Hilton Worldwide regional European offices in Watford, UK. What will I be doing? Administration 40% Assigning training for new Corporate starters on Hilton University (Learning Management System) Cross-charging and processing invoices Producing reports and management information within the required timescales Supporting Regional Learning Managers with the administrative aspect of the Hilton University (setting up courses, registration, recording training, etc…) Assisting Regional Learning Managers with preparation of training material (PowerPoint, Workbooks, etc…) and liaising with booking of events on property High standard of communication in answering email queries and forwarding on queries where necessary. Active on all internal intranets HW Connect and updates all materials accordingly. Monitoring online evaluation and training programmes as the need arises Tasks 30% Assist team members with Hilton Worldwide University (HWU). Attending HR Shared Services meetings when appropriate and providing updates. Producing monthly Learning & Development communications. Contributing to other newsletters. Liaising with 3rd party suppliers when necessary. Attending Internal Learning & Development meetings. Acting as day to day contact for all Corporate Learning & Development enquiries. Assisting in the orientation of new L&D team members. Supporting the UK Talent Coaches with general queries Supporting and scheduling webinars Working remotely with the EMEA Talent Management team. Co-ordinating venue booking for training courses, negotiating rates, signing contracts. Analysing evaluations from trainings and sharing this information as appropriate. Accountable for the communication of the resolution of learning and development challenges and issues. Guardian of reporting of Learning and Development activities, evaluations and the communication thereof. Training Delivery 15% Conducting webinars and webinar support. Education of Training team on Global updates. Lead monthly meetings with corporate interns as part of the Corporate Interns Programme. Lunch and Learn co - ordination and support. Webex delivery on HWU and specialist topics associated with the role . Projects 15% Taking part in projects as required e.g. Apprenticeships, Chef Mentoring etc. Required Experience/Qualifications: Proficient in the use of Microsoft Office programmes (PowerPoint, Excel, Word, Outlook) Fluency in English (written and spoken) Some previous administrative experience would be advantageous. Preferred Experience/Qualifications: Hospitality Management or HR related degree e.g. Human Resources Management or a keen interest in progressing a career within this field. Additional language(s) would be beneficial but not essential. Required profile: What are we looking for? The individual should possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation. Excellent written and verbal communication skills including the ability to explain complex analytical topics to a wide audience. Flexible approach Excellent in time management and task prioritisation Excellent administrative skills Absolute discretion with confidential information Ability to work under pressure and effectively handle multiple, concurrent demands Good people skills Planning and organising skills Good analytical skills Excellent attention to detail Knowledge of social media What we offer: What benefits will I receive? Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the Go Hilton Team Member Travel Program, which provides reduced hotel room rates for you, your family & friends We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. This job was originally posted as