Head of Business

Recruiter
Volkswagen Group UK
Location
Buckinghamshire
Salary
0.00
Posted
03 Oct 2016
Closes
19 Oct 2016
Sector
Engineering
Contract Type
Permanent
Job Description This exciting opportunity exists at The Volkswagen Van Centre Milton Keynes. Please note: all candidates must follow the on-line application process We are constantly searching for dynamic, enthusiastic people to join our nationwide Van Centre network; people that fully understand the real value of customer service. So if you’re looking for a challenging career that really delivers, a career where you can make a real difference, then we want to hear from you. Job Purpose: Develop a strategy to increase revenue and profit in all areas of the business in accordance with a growth plan Formulate Centre policies in compliance with legal and manufacturer guidelines Control cash flow, stocks and assets to achieve a satisfactory return on investment Ensure the Van Centre is adequately staffed Generate enthusiasm for the Volkswagen Commercial Vehicles Guiding Principles and Brand Values Ensure managers and staff are committed to customer satisfaction and process excellence As a Brand Manager, your Key Objectives will be: Objective: Develop a strategy to increase revenue and profit in all areas of the business in accordance with a growth plan Develop, forecast and revise business plans; determine where improvements can be made and develop action plans in order to achieve ongoing Van Centre objectives Increase market penetration through effective planned marketing to support business growth Oversee the implementation of marketing and promotional activities and monitor their success through line managers Create and maintain a professional retail image through positive media exposure Objective: Formulate Van Centre policies in compliance with legal and manufacturer guidelines Ensure adherence to Volkswagen Commercial operating policies and guidelines, including Retail and Wholesale standards Ensure all Van Centre employees and contractors operate within the law at all times Review pricing/discounting policies regularly Ensure adherence to Health and Safety and Environmental policies and procedures Develop and maintain relationships with Volkswagen Commercial Vehicle representatives, professional bodies, suppliers, statutory representatives Objective: Control cash flow, stocks and assets to achieve a satisfactory return on investment Examine accounts, operating controls and composite figures to monitor performance, plan improvements and allow corrective action to be taken Set profit objectives within a specific time scale to ensure a budgeted return on investment Maintain stock turnover ratios, ensuring any increase in stock holding generates a sufficient profitable return Determine the reason for budget variances, including overruns and under ages Maintain effective control of expenses in line with budget objectives Objective: Ensure the Van Centre is adequately staffed Recruit suitably qualified and experienced personnel Coach and develop job-related skills of managers to support improvement in their performance Ensure training needs are met and accurate records kept Maintain and improve skills necessary to perform the role at the highest level Establish and review salary scales and incentive schemes Objective: Generate enthusiasm for the Volkswagen Commercial vehicles Guiding Principles and Brand Values Develop and maintain an excellent working relationship with all management and staff Embody the Volkswagen Commercial Vehicles Guiding Principles and Brand Values in all interactions Communicate enthusiasm for the brand to all Van Centre staff and customers Objective: Ensure managers and staff are committed to customer satisfaction and process excellence Ensure departmental managers record transactions accurately and timely onto the management information system Regularly review and communicate customer satisfaction results Ensure managers communicate customer satisfaction expectations to their staff Improve the quality of customer service and retention by enhanced facilities and improved technical skills and processes Strictly No Agencies This job was originally posted as www.totaljobs.com/job/66777081