Trainee Industrial Print Engineer

Concept Resourcing
£22k - 24k per year + car + fuel card + holidays
03 Oct 2016
20 Oct 2016
Contract Type
Job Description Job Title: Trainee Print Service Engineer Location: Midlands - National coverage Basic Salary: £18,000 - £24,000 per annum benefits Company You will be working for a Global client installing and maintaining graphic hardware products . The focus is on direct customer contact and escalationsThis is a fantastic opportunity for a junior Print / copier engineer to develop their exisiting skills with a market leader. Responsibilities To repair and maintain customer graphic hardware equipment effectively and efficiently To solve technical issues – troubleshooting To carry out installations of all Graphics hardware products To document technical issues; ensure logging closure of calls according to guidelines To assist internal and external customers (e.g. user, freelancer, colleagues from all business areas, HQ) on-site and remotely on technical questions and issues To follow escalation procedures To adhere toSLA’s To provide hardware training and follow up as required to customers and local support agents To work on a stand alone basis Applicant Education A professional qualification in a relevant discipline (Engineering, Science) and/or relevant electro-mechanical technical qualifications. Experience Ink jet exposure is essential and would ideally suit a junior Print or Photocopier FSE with minimal experience. Expected to work well under pressure within a team or unsupervised Effective communications with internal and external customers Problem analysis skills Planning execution skills Be computer literate Good time management skills Become compliant with local health safety regulations Out of hours support / standby arrangements may be required. Occasional support of customers in other countries (remote and onsite) Package Basic upto 24k 25 days annual leave Medical Pension Life assurance Sick pay Car Application If you have any questions or would like to apply for this position in confidence, please follow the link below or contact Nikki on: or email This job was originally posted as