Enforcement Officer

NSL Services Group
?17,017.00 per annum
04 Oct 2016
20 Oct 2016
Contract Type
NSL manages outsourced services in highly regulated environments used by the public and has over 70 clients (including Transport for London, DVLA, Westminster City Council and many NHS Trusts) and employ 5,200 people to fulfil services for these contracts. Success has led NSL to create three specialist sectors dedicated to core markets; Central Government, Local Government and Health. Due to continued growth we are currently recruiting for an Enforcement Officer in Gateshead. Enforcement Officers are responsible for removing untaxed vehicles on behalf of the DVLA using specialist equipment. Key elements of the role; Attends a daily briefing and collects all de-clamp information and reports relevant to the day’s work Ensures all vehicles and enforcement equipment is serviceable and fit for purpose, reports all faults to the Pound Manager Completes daily reports regarding activities, clamp loads and equipment issues Operates an ANPR vehicle to locate untaxed vehicles on public highways, and takes action as per operating procedures Clamps or seeks permission to remove and impound the vehicle, completes the CLE2/6 ticket via a tablet P.C., compiles a vehicle condition report and photographs the vehicle and location as further evidence When advised by the Cashiers, will de-clamp vehicles, and take further photographic evidence. Working with other agencies, when required including, Police, DVLA and VOSA. Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available Must be flexible in their attitude to working hours, locations and must be prepared to take on other roles, temporarily, as required by the operation Be presentable and show high levels of personal integrity and honesty The ideal candidate; Must have a full UK Driving licence Computer literate Ability to communicate with the public, often in difficult and demanding circumstances. Ability to compile simple reports Have previous customer service experience You will be required to work 42.5 hours per week, Monday to Sunday (including Bank Holidays) Shifts vary between the hours of 00:00 and 00:00. Flexibility for the role is essential. In return for your time & hard work; £17,017.00 per annum 20 days annual leave per annum plus bank holidays Pension scheme Free uniform Award scheme Discount scheme Training & development Employee Consultative Committee to represent the voice of colleagues Interested? Apply Now Please ensure that you continue to fill out the full application on the subsequent website by clicking "Apply now." All incomplete applications will not be considered. This job was originally posted as www.totaljobs.com/job/66789236

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