Samsung Product Specialist

Blue Square
£85 per day plus up to £10 per day commision
04 Oct 2016
23 Oct 2016
DO YOU LOVE NEW TECHNOLOGY? LOOKING FOR A CAREER AT ONE OF THE LARGEST BRANDS IN THE WORLD? ARE YOU CAPABLE OF TRAINING AND MOTIVATING A TEAM? This role will be focused around demonstrating, training & enhancing awareness around the Samsung brand and IM flagship devices. Core responsibilities will be to engage and interact with call centre staff, demonstrating available products and delivering an incredible experience to enhance the customer journey. Your passion for people and technology will create a highly collaborative environment that will drive Samsung’s market share through incremental sales. Ideal candidates will have experience in training, achieving targets in a technology and call centre environment. This role will be heavily focused driving sales through advocacy. Main Duties and Areas of Responsibility: Build meaningful contact centre relationships Maintain an expert understanding of Samsung products Work in a collaborative manner alongside call centre staff Drive sales against interaction targets Identify opportunity to drive brand awareness & increase sales Maintain brand, visual and operational standards Adhere to store/Blue Square Marketing/Samsung policies and procedures Feedback & share best practices Capture and report all relevant data on a daily basis Train and develop call centre staff on selling Samsung products Responsible for motivating staff to drive sales and create brand awareness Be a positive and memorable brand ambassador Requirements Previous contact centre, training and sales background Personable, engaging and energetic Strong communication skills Eager to tackle challenges and change Passion for the Samsung brand and technology Experience with technology devices Flexibility to change locations if required to meet business needs Comfortable working in a sales environment Friendly and have an engaging personality Comfortable demonstrating to large groups of people Should have a confident manner Able to work as part of a team Should be of a smart appearance and articulate This job was originally posted as

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