Care Quality Officer (Maternity Cover - 6 months)

London (West)
£22,000 per annum
06 Oct 2016
20 Oct 2016
Are you passionate about quality? Do you want to drive high standards of care to people living in their own home? If so, Carewatch Care Services would love to hear from you. Carewatch is a leading national home care provider. For over two decades, we have helped many thousands of people live independently within the comfort of their own home and community. We are now looking to recruit an experienced Quality Officer to work within the Central London area to cover a 6 month maternity contract. The main purpose of the role is to ensure Care is delivered to the highest standard of quality. You will be the first person to create a positive impression of Carewatch when carrying out an initial visit and appropriate assessment of all Care packages whilst creating tailored Care/Support Plans. This role would suit a forward thinking, professional individual who is looking for their next career move within an established and fast expanding business. Duties will include: To conduct service reviews to update the Needs Assessment, Care/Support Plan and Risk Assessment documentation as appropriate To undertake local Quality Audits in line with regulatory and contractual requirements To monitor compliance ensuring all Service User and Employee files are maintained and updated as required To carry out field observations for all new Care Workers in line with our in-house training and development programme and take any appropriate action as necessary To communicate effectively with branch staff and other internal teams as required To implement quality control procedures and processes to ensure the Branch achieves the required level of compliance at all times To ensure Health and Safety Legislation is adhered to at all times To undertake other duties as requested by your Line Manager To undertake on-call activities as directed by your Line Manager Person Specification: The successful applicant will have previous experience within the Health and Social Care sector and will ideally will be proficient in undertaking Customer Care Needs Assessments, writing Care Plans and auditing and observing quality standards. Superb customer service skills are a must along with a positive, can do attitude. Attention to detail is also vital as is a genuine passion for quality and high standards. This is a fantastic opportunity for someone who enjoys to go the extra mile whilst making a real difference to individual’s quality of life. We believe strongly in supporting our Employees to achieve their career aspirations, which is why we offer a structured career pathway to help you achieve your career goals. This post is subject to an Enhanced DBS/PVG check and you must have a full UK drivers license. Job Type: Contract Salary: £22,000.00 /year Required experience: Care Supervisory: 1 year Required licence or certification: Yes This job was originally posted as

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