HGV Parts Person - Parts Advisor - Parts Counter - Parts Executive

TBS Recruitment Ltd
From £23,000 to £23,000 per annum Basic Salary £23K
06 Oct 2016
19 Oct 2016
Contract Type
HGV Parts Person - Parts Advisor - Parts Counter - Parts Executive is required by a major truck and van provider to work within a small dedicated team providing aftermarket parts support and sales to the customer base and the workshop. Ideally have parts experience, or some similar Trucks, HGV, vans or commercial vehicles parts experience. Mainly office based and on the parts front counter dealing with clients face to face and over the telephone, ordering parts, element of parts sales and also work with the workshop, parts picking and ordering for the Workshop technicians. ROLE: Parts Person LOCATION: Hayes/Heathrow BASIC SALARY: £23k HOURS: 08:00 to 17:00 Monday to Friday ROLE: To answer incoming calls from customers and identify their requirements, sell parts To liaise with necessary divisions to ensure the correct parts are identified To place orders for any required parts, that are not stocked, using the purchase plus ordering system To process customer orders To identify parts, produce quotations and supply parts required for accident repairs in the workshop To take part in the completion of the department’s annual stock take Assist colleagues where required with goods in, parcel despatch, serving on customer counters and warehouse duties Producing and circulating product promotions and clearance offers to our customer base Work with Parts Development Manager in identifying sales trends and potential new products to make sure the correct parts are stocked. EXPERIENCE REQUIRED: Be able to work to strict deadlines to ensure customer’s needs are met Experience and knowledge of Truck, HGV or Van parts is essential for this role Friendly and professional manner at all times Be comfortable and confident dealing with customers and colleagues on all professional levels Have working knowledge of Microsoft office programs Have a flexible approach to work during busier times and when holiday cover is required This job was originally posted as www.totaljobs.com/job/66795443