Internal Technical Support Advisor

Rocking Zebra
From £25,000 to £25,000 per annum
04 Oct 2016
02 Nov 2016
Contract Type
Internal Technical Support Advisor Swindon £25k plus bonus and bens Rocking Zebra Recruitment is currently looking for an Internal Technical Support Advisor. Our client is a global business operating in the installation, repair and maintenance of electrical mechanical systems. As Internal Technical Support Advisor reporting to the Technical Manager, you will provide technical support to installers, engineers and occasionally end users on a wide range of technical electrical and mechanical queries. This is a busy team, easily handling over 100 enquiries each per day via phone and email. The technology is cutting edge and continues to evolve. The role will suit someone who is keen to continue to learn, enjoys getting to the root cause of the technical query and still likes to keep their hand in with working on the actual products. This role is based within the distribution site where the company provides a complete service from sales through to support and distribution. The ideal candidate could come from an electrical wiring or electronics or mechanical manufacturing or automotive mechanical background and will be up to speed with the latest compliance associated with this arena. Used to working with relays and with a natural interest in all things electrical. You may also come from a mechanical engineering background or electronics. As Internal Technical Support Advisor, you will be confident at dealing with queries over the phone and by email. You will be skilled at questioning in order to establish the fault and help talk through with the customer how to rectify the fault. Ongoing training will be provided supporting the development of your knowledge in order to support your customers. If you are looking to continue developing your skills and knowledge as an Internal Technical Support Advisor supporting a range of commercial and domestic installations and are capable of working under pressure in a busy and sometimes demanding working environment, we want to hear from you. This is a fantastic opportunity to join an established successful business. If you feel that this is you then please call the Rocking Zebra Recruitment This job was originally posted as