Mechanical Building Services Technician

BBL Recruitment
London (East)
£37,830 per annum
06 Oct 2016
20 Oct 2016
Contract Type
Mechanical Building Services Technician East London £37,830 Contractual hours of work are 40 hours per week. Shifts will generally be scheduled between 06:00 - 22:00, Monday to Friday with weekend shifts on rotation. The team is expected to remain flexible and co-operative in working outside these hours, including weekends, and overnight working as determined by business requirements. Current Benefits also include: On commencement: 25 days annual leave (prorated based on start date) Life Assurance – 4x salary Permanent Health Insurance (PHI/ Income Protection) Employee Assistance Program Childcare Voucher Scheme Free Onsite Car Park Free Onsite Gym On successful completion of a 3 month review period: Discretionary bonus of up to 5% of basic earnings Contributory Personal Pension Season Ticket Loan Scheme Cycle To Work Scheme Purpose of the Role The primary function of the role is to provide both reactive and planned maintenance support with particular emphasis on mechanical services. The role holder will be required to deliver event related piped services including plumbing, gas, compressed air and waste within the venue. The role must also ensure that all mechanical equipment and components work efficiently within industry standards and work closely with mechanical staff and contractors to ensure their work is compliant and adheres to health and safety requirements and meets all appropriate KPI’s/ SLA’s. The role holder may tend to focus on specific areas based on individual experience levels. Responsibilities 1. Delivery of Mechanical and Plumbing Services To deliver effective maintenance and mechanical services support and encompassing reactive, planned preventive maintenance, inspection and testing tasks and to carry out all other duties as may be reasonably assigned by the Lead Technician or Manager. The role is also responsible for the delivery of the event related plumbing, gas, compressed air and waste services within the venue as planned, ensuring that all services are delivered safely and reliably and in a timely manner so that the show can open on time, meeting all requirements to agreed deadlines. The role may also be allocated specific projects as demanded from time to time. The role works closely with mechanical services contractors to ensure customer satisfaction is maintained. The role must also assist the Lead Technician and Building Services Manager in ensuring that all relevant testing procedures are carried out correctly to ensure compliance with statutory regulations applicable and documentation completed. The role must also assist the Lead Technician and Building Services Manager to maintain the stock list of mechanical equipment to ensure consistent delivery of services to the business and to the customer. 2. Technical Duties and Administration Assembly, installation, testing and maintenance of mechanical services including plumbing, gas, compressed air and waste and all equipment , appliances, apparatus and fixtures using hand and power tools. Diagnose malfunctioning systems and components using test equipment to locate causes of breakdown and identify correction of problem. Inspect systems to identify potential hazards and defects and priority of repair complying with industry codes and escalating to the manager when appropriate. Ensure compliance with all Gas Safety and Industry Regulations including Water treatment and L8 Legionella procedures for handling and storage of waters systems. Implement plan layout and installation of all mechanical services based upon plan outlined by the Lead Technician in close liaison with the wider team, contractors and the wider building and technical services teams. The role will also be expected to participate in HV power switching as part of the Building Services team as required. Responsible for all associated administrative activities, including but not limited to, completing and returning PPM, Reactive and Manifest job sheets, completion of specific Risk Assessments, method statements, completion of timesheets, completion of any safety or work permits 3. Quality Assurance/Health and Safety Undertake Quality Assurance (QA) audits in conjunction with the Maintenance and Statutory Compliance Manager ensuring all procedures are followed. Ensure statutory and legislative compliance is met at all times with all site procedures and practices. Ensure tasks are undertaken in a safe and compliant manner that adheres to all current procedures, industry standards and legal requirements. The role holder must be able to carry out mechanical services in accordance with The Chartered Institute of Plumbing and Heating Engineering (CIPHE) rules for the plumbing and heating industry and Gas Safety register and other relevant mechanical services regulatory body. 4. Maintain SLAs/ Customer Service Ensure that the Teams Service Level Agreements (SLA’s) and associated Key Performance Indicators (KPI’s) are met or exceeded, whenever possible. To ensure all PPM, Reactive and Manifest tasks are completed effectively and efficiently within the agreed SLA’s. To deliver at all times” First Class Customer Experience” being focused and applying a “can do” attitude. To liaise with all sub-contractors and co-ordinate their day to day operations, maintenance and repairs, whilst ensuring they comply with their respective SLA’s and flag any issues or concerns as well as working with department managers to identify appropriate solutions. 5. Team Support This role is responsible for maintaining the level of service provided by the team in conjunction with the Lead Technician and Building Services Manager, ensuring that all events related and maintenance requirements are delivered appropriately. The role is expected to support less experienced members of the team and to aid in the development of their skills and experience. The role is responsible for supporting the Lead Technician and Building Services Manager in the supervision of contractor/ casual staff ensuring our core expectations are met, including timekeeping, competence, customer service, work quality and quantity as well as demonstration of a positive attitude to work. The role holder is is expected to demonstrate appropriate behaviors to the wider team. Core Competencies Team Working: Able to build relationships with team, company colleagues and customers. Initiative: Demonstrates a proactive approach to ensure all assigned tasks are completed comprehensively and efficiently. The ability to work using one’s own initiative balanced with playing a key team role Work Quality: The ability to deliver consistently high quality work under pressure and within deadlines. Attitude: Self-motivated individual achieving deliverable, displaying a positive, helpful and approachable attitude towards colleagues and customers. Smart and presentable appearance Adaptability & Versatility: Flexible and dynamic attitude with strong customer awareness skills, able to adapt quickly when emergency situations arise. A flexible individual capable of evolving with the changing requirements of a developing role Skills & Knowledge • Familiar with principles of critical recovery systems • Good written and oral communication skills and able to present information in a clear and concise fashion to engineering and client levels • Is aware of Health & Safety practices required to enable the safe operation of the plant and to carry out planned maintenance and fault finding. • Sound knowledge of M&E maintenance regimes, including work instructions, asset history, documentation procedures • Understanding of basic energy monitoring and targeting processes • Sound BMS knowledge • PC literate and able to use Microsoft packages • COSHH awareness • Water treatment (L8) knowledge would also be of benefit • Basic HV knowledge would also be desirable Education and Qualification Qualified to City & Guilds standard in a building services related discipline or equivalent. For example but not limited to the following for roles with 1. Gas Safety registered 2. C&G 2140 Engineering Systems Maintenance 3. C&G 6017 Air Conditioning & Refrigeration (level 2) 4. C&G Plumbing /Equivalent C&G 6189/6129 Experience Able to demonstrate a history of Mechanical & Electrical (multi-disciplined building services) experience within a public venue environment. This job was originally posted as