Recoveries Handler

ACS Recruitment
06 Oct 2016
20 Oct 2016
Contract Type
We are looking for Recoveries Handlers for a Chester based legal firm. Key Responsibilities and Accountabilities Work as part of the Recoveries team recovering debt from clients' or third parties. To successfully manage a caseload of files - through thorough investigation of the claim and accuracy of the information Check all information is correct to enable successful and quick recovery from the third party Discuss liability and liaise with claims department to gather all relevant information to argue any disputes with third party insurers To gather documentation from the client/repairing garage/engineer to establish Client's claim To maintain relevant service standard To pursue client's or insurers for the recovery of debt in the appropriate manner and in accordance with FCA/legal guidelines Other tasks as deemed appropriate as and when required in relation to the operation of the business. Skills, knowledge, qualifications required for job A high level of organisation Team working and working to tight deadlines Be eager to learn showing a positive, proactive, can do approach Must be a Driver or currently learning to drive An understanding of the RTA claims processes Excellent written and verbal communication skills Able to display good numeracy skills Able to build rapport and establish relationships Previous customer service experience Capable of gathering, organising and managing information Ability to multi-task & deal with several actions/ cases simultaneously RTA/ABI knowledge Good understanding of debt recovery. Working within a Motor Claims /Credit Hire environment is desirable. For more information on this role, please contact All Applicants will be reviewed within the next working day and successful applicants will be acknowledged within 2 working days. ACS Recruitment Consultants Ltd ( the market leader within Legal Recruitment and we specialise in the placement of Qualified Solicitors, Legal Executives, Paralegals, Legal Secretaries and Support Staff at all levels. This job was originally posted as

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