Graduate Support Engineer

TJ Peel
From £14,000 to £16,000 per annum + excellent benefits
07 Oct 2016
20 Oct 2016
Contract Type
Our client, a leader in their chosen field are keen to recruit several 1st line Support Engineers for challenging yet rewarding opportunities into the service team. Working with leading edge technologies you will play a key role in the continued success of the Support Desk. The Role The focus of this role will be providing proactive first line technical support for our clients solution and second line support to our clients resellers & partner companies. The handling of support incidents via telephone, email and Instant Messaging along with logging issues, managing and prioritising your workload and liaising with second and third line support teams where necessary are key elements of the position. Full product training will be provided The Individual The suitable candidate will ideally possess solid IT skills with exposure to Microsoft products and operating systems, database technologies and have excellent communication skills. Previous experience of working within a helpdesk is also desirable. Furthermore, motivation and the ability to learn new skills quickly and to work on one's own initiative will be essential requirements. This job was originally posted as

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