Technical Advisor

Dixons Carphone
£8.07p/hr + up to 10% bonus + benifits
18 Oct 2016
17 Nov 2016
Contract Type
The Role


Technical Support Advisor

£8.07 p/h + up to 10% annual bonus + benefits

Full Time, Permanent

KNOWHOW Contact Centre | Sheffield

Share your passion in a career where every day is different and where every customer offers you the chance to make amazing happen.

Are you intrigued by the latest technology and gadgets? Do you enjoy problem solving and resolve technical issues? If so KNOWHOW are recruiting for Technical Advisors. You don’t have to be a computer whizz kid or be able to take a TV to bits. If you’re passionate about technology and enjoy providing the best possible customer service, we’ll support you all the way.

What we ask from you-

  • Excellent communication skills with the commitment to provide the best possible customer service.
  • A genuine interest in all things technical, with the motivation to keep updated with the latest gadgets and gizmos.
  • The ability to apply you knowledge, identify issues and provide resolutions, educating customers on their product when and where necessary.

The benefits of working with Dixons Carphone-

  • Up to 30% off phone contracts with EE, O2 and Vodafone
  • 10% of all Curry's and PC World products in store.
  • A full 8 weeks comprehensive training programme.
  • Career progression via Pathways.
  • Onsite canteen with subsidised Costa Coffee
  • Break our rooms with TVs and Poole tables.
  • Good public transport links.
  • Free Uniform

Dixons Carphone is Europe’s number one electrical and telecommunications retailer and Services Company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.

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