Senior Technical Engineer

Messagemaker Ltd
From £27,000 to £32,000 per annum
08 Oct 2016
20 Oct 2016
Contract Type
Job Title: Senior Technical Engineer Reporting To: Managing Director Location of the job - Surrey Salary package on offer - Attractive package based on experience £27k- £32k Closing date, 19th October 2016 Function: To handle support of Messagemaker’s technical requirements in LED system design, control system design and specification, testing, training, installation and customer and sub-contractor liaison. Accountabilities: - Design and specify bespoke LED systems to meet customer requirements - Prepare design specifications required to execute installation. - Responsible for workshop / service area. - Installation & commissioning of products and training for end users. - Testing, fault diagnoses and repair of faulty products. - Develop techniques to monitor and improve the performance of the hardware and software on customer projects. - Adding accessories to standard product before despatch - Management of the Tech Support Customer service Function Responsibilities and Duties: - To process deliverables within pre agreed time schedules. - To process field and workshop service jobs to agreed schedules - To provide general support to clients with technical / support questions by telephone and email. - To comply with all aspects of the company health and safety policy. - Attend departmental meetings as requested. - Communicate within your team to enable every member to function to his or her best ability. - Adhere to quality standards relevant to your responsibilities. - Invest time in developing personal opportunities. - Perform all reasonable instructions/requests made on behalf of the company. Essential Skills required: - Presentable - Right attitude to customers, colleagues and customers - Excellent technical knowledge of LED signs including working knowledge of speed and other LED signs. - Reading & understanding of schematic diagrams. - Experienced user of following software : Sigma Play Vmix Imposa Mager Imposa Player SL tools - Experienced user in LAN, WAN and IP based networking - Experienced user in Serial communication protocols (RS232 , RS422, RS485 full duplex and half duplex) Good communications skills by telephone, face-to-face and in writing - Good Demonstrable problem solving skills. - Good attention to detail and ability to think logically and demonstrable quality of workmanship - Experienced engineer in installation, set up and fault finding for Speed Signs and led screen installations. - Experienced in writing risk assessments for on- site work - Good Team Player -Must hold driving licence valid for use in the UK and be prepared to travel around country. Desirable Experience - Degree in related field preferred but not essential if all other requirements are met - Good knowledge of Microsoft office. This job was originally posted as