Technical Author

Downtown Recruitment
From £27,000 to £45,000 per annum
10 Oct 2016
20 Oct 2016
Contract Type
My client, a World Class Contact Centre Service Provider and Software Developer, is looking for a Software Technical Author to join their Aylesbury based team reporting directly to the Development Manager. The main purpose of this role is to take ownership of the production of materials for the company. This is a key appointment sitting at the crossroads of information flows in the Company. Responsibilities include: gathering technical input from development staff and other sources, understanding documentation requirements of internal staff, resellers and end-users; and maintaining that documentation, and managing release notices to ensure all updates are accurately described and recorded. My client is looking for someone who enjoys understanding code as well as documenting it, and who is willing to develop and become familiar with a plethora of industry and software language and specific terminology. You must have excellent written and spoken English with a clear, concise and organised writing style. The successful candidate will have the ability to document and describe software functionality to a wide readership, some of whom will be non-technical. You should have good general IT skills including proficiency in Microsoft Office, with the drive and ability to acquire new knowledge quickly. It is essential that you have excellent interpersonal and team-working skills with the ability to problem solve effectively. Previous experience as a technical author/writer would be desirable, as would a good University Degree with an understanding of modern software development techniques and standards. An appreciation of VOIP and web interface technologies would be advantageous. This role would really suit an aspiring app/web developer with excellent English skills and some experience of software. In return my client is offering a salary between 27-45K; negotiable depending on experience, 20 days holiday, Company Healthcare Scheme, and stock options. This job was originally posted as

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