1st Line support

Newcastle Upon Tyne
£9.00 - £10.50 per hour
10 Oct 2016
19 Oct 2016
IT 1st line Support Newcastle 6 months Up to £21k pro rata (dependent on experience) IT 1st Line Support role Newcastle 6 months Up to £21k pro rata (dependent upon experience) Your new company Our client are a global, market leading organisation and are looking for a IT First Line Helpdesk Support Assistant to join them on a temporary basis for 6 months initially(possibly ongoing), based in Newcastle upon Tyne. Your new role You will be working as part of the IT Service Desk Support team to deliver customer-focused assistance across the business. The role will involve being the first point of contact for all Service Desk related issues, for office based and remote business users, dealing with incidents, queries and requests.This is a corporate environment so all calls are logged and there is a ticketing system in place, so where possible you will resolve the issue as quickly as possible. What you'll need to succeed Previous experience in a helpdesk support role is essential, as you will be expected to hit the ground running. Excellent communication skills and the ability to prioritise the urgency of the call is critical. What you'll get in return In return you will get the opportunity for work for a globally renowned organisation. You will be given the opportunity to develop key skills for future career progression. You will also receive a very competitive salary. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk This job was originally posted as www.totaljobs.com/job/66845447

More jobs like this