Lead Business Improvement and Planning Manager

360 Resourcing
up to £55,000 + benefits
27 Sep 2016
19 Oct 2016
Contract Type
Our client has an exciting opportunity for a Lead Business Improvement and Planning Manager to join the team based in Thame. You will be on a full time permanent contract, with a highly competitive salary of up to £55,000 benefits. To continue the journey to deliver change and improvements, they are looking for a change leader to head up a small team in their Central Operations Team. As Lead Business Improvement and Planning Manager, you will be: - Designing and developing business improvement interventions to drive operational transformation in hotels - Be accountable for ensuring optimal workforce planning across UK hotels in order to match supply with demand, whilst driving overall business improvements - Co-ordinating cross functional teams that gather data to evaluate current processes and identify improvement strategies - Maintaining and overseeing a structured list of live and potential continuous improvement projects at all levels - Supporting the development of the hotel operations 3 year plan & customer experience strategy - Overseeing workforce, activity and “flagship hotel” action planning - Ensuring the delivery of key change initiatives to time and budget - Coaching the central ops team to develop continuous improvement and change methodologies - Developing relationships with senior & mid-level stakeholders in facilities, operations, commercial, marketing & HR To succeed in the role as their Lead Business Improvement and Planning Manager you’ll have a proven track record of leading and managing change initiatives and the ability to drive operational transformation within their hotels. In addition you’ll need to demonstrate: - Experience of managing senior stakeholders – internally and externally. - Experience of facilitating groups - Experience of using continuous improvement tools & methodology in the service sector - Customer journey mapping would be desirable - Advanced Excel & PowerPoint advantageous What you can expect from them Lead Business Improvement and Planning Manager Culture They are warm, straightforward and optimistic. They have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built in to everything they do. You’ll have the support of a close network of colleagues and managers, and every day is different here They want you to bring your personality to work and they love their diversity. Reward and Recognition It’s not just their customers they want to wake up with a smile on their face. As well as a competitive salary, being part of their hotel support centre means great holiday entitlements, pension contribution deals, being part of their bonus scheme, and a Thanks Card giving generous room and food discounts as well as friends and family rates. Career and Development They want you to develop further with them and they’ll provide you a development plan to help you reach your goals. You can expect to have a full induction and training relevant to your role. They advertise all their vacancies internally, so you’ll have the opportunity to really develop your career. If you feel you are right candidate for the role as their Lead Business Improvement and Planning Manager then please click ‘apply’ now They’d love to hear from you This job was originally posted as www.totaljobs.com/job/66726257