Service Team Leader

£30,000 basic salary with OTE of £40,000 with company car and benefits
10 Oct 2016
19 Oct 2016
Contract Type
As a Service Leader, you’ll make sure the service department runs efficiently and profitably, by motivating and mentoring your team to deliver the highest levels of customer care. In return, we’ll support you to achieve your personal and professional career goals. You’ll focus on maximising profitability through the sales of labour, parts and materials, continually assessing against budget objectives, invoicing and job costing in the service department. Performing regular reviews of pricing policies, you’ll also undertake competitor analysis and create merchandising agendas, ensuring appropriate legislation is adhered to throughout. In addition you’ll direct and motivate the service team and set aftersales related targets. With previous experience gained in aftersales roles, you’ll be process driven with a track record of exceeding targets and delivering outstanding customer service. Familiar with managing departmental budgets and of investigating pricing and labour rates in the market, you’ll also have an excellent understanding of systems and processes within a service department and how and where to make improvements. Part of Pendragon PLC, the largest independent operator of franchised motorcar dealerships in Europe, we are driven, successful and powered by the skill, loyalty and potential of our people. That’s why we recognise and reward your hard work, loyalty and achievements with excellent benefits, incentives, training and career development opportunities. Join us and see how far you could go. This job was originally posted as