Coffee Shop Manager

£25000 per year
11 Oct 2016
10 Nov 2016
Contract Type
JOB DESCRIPTION An exciting new venture are looking for an experienced, forward thinking, upbeat manager for their new coffee shop in the centre of Watford. The perfect candidate will be able to start asap and be involved from the ground up leading the team through development to opening day and beyond. OVERALL PURPOSE OF THE JOB:- - to assist with start up of the business - to ensure that all team members are delivering excellent customer care - to ensure that maximum revenue is achieved by reaching targets and upselling - to liaise with the Kitchen to ensure all food provision is correct and to required standards - to assist in the marketing of the venue - to carry out training of all new members of staff MAIN ACTIVITIES/TASKS:- - to ensure that all staff are aware of Restaurant and Bar facilities and styles of service - to ensure that all food and beverages served are of the required standard - to work within the Bar and Restaurant team to ensure that guests dining in the Restaurant are served promptly - to maintain a high level of hygiene within the food service areas - to ensure that at all times food and drink hygiene practices are followed - to ensure that all staff are familiar with Menus - to confidently handle customer complaints - to plan rotas according to business requirements ensuring that over staffing does not occur - to ensure the required GP% is achieved on all food and beverage sales Skills Required -Experience in managing a restaurant/bar/coffee shop or equivalent. •excellent interpersonal skills for diplomatically handling staff and customers; •strong written and oral communication skills for managing business admin and personnel matters; •the ability to cope under pressure since restaurant management can be challenging; •good business awareness for achieving successful performance; •teamworking skills to be able to lead a team and be a part of it; •strong planning and organisational skills to run a streamlined operation; •the ability to work independently and confidently to make your own decisions; •problem-solving ability to resolve issues as they arise. Qualifications Required A strong base knowledge of general knowledge. Keywords manager, coffee shop, bar manager, hospitality This job was originally posted as