New Model Operations & Total Customer Satisfaction Project Leader

Gerrell & Hard
From £45,000 to £49,000 per annum
08 Oct 2016
22 Oct 2016
Contract Type
New Model Operations & Total Customer Satisfaction Project Leader Warwickshire Permanent Job Purpose: Responsible for developing and delivering quality disciplines relating to vehicle design, development and launch for all future vehicles. This will also involve taking leadership of the quality activities on new vehicles to achieve programme targets. Ensure clarity of situation, direction and issues at all levels of company. Key Responsibilities & Tasks: •Manage the introduction of new models from a quality aspect; from concept through to launch. •Develop and implement plans and activities in order to deliver a continued improvement in product and delivery from a quality perspective. Co-ordinate activities of Quality and Supplier Preparation engineers to ensure programme targets are met. •Ensure all project Key Point Indicators and Programme targets are met. •Reporting to management team and communicating issues up and down, including up to director level. Clear information flow to engineers of programme direction and requirements. •Leading the development and implementation of quality process and agreed operating practices by working with other teams / interfacing organisations internally and externally. Drive quality support plans for production releases and engineering changes to ensure quality parts and vehicles are produced. •Drive quality history reviews and campaign prevention related activities to ensure no repeat issues from previous models and robustness of new designs. •Work closely with all departments to support virtual and physical builds. •Ensure the vehicle and parts quality requirement is set in order to support programme requirement. •Work within Programme Steering Team structure for achieving technical, process and timing deliverables during product development and launch. •Report quality status at programme gateways to senior management. •Lead the application of Quality tools by programme teams with emphasis on Reoccurrence Prevention, Failure Mode and Effect Analysis activities & Problem Solving at all stages of program development, including launch. •The post holder will undertake other duties as may be required to achieve the Company’s objectives, commensurate with the grading of the post. •The post-holder will be required to comply with all policies and procedures issued by and on behalf of the business. Qualification & Experience •Technical education to degree level or equivalent. •Proven experience of quality tools including Supplier Part Approval Process and problem solving techniques. •Knowledge and experience of project management. •Able to influence engineers and management in order to progress plans and activities. •Proven ability to lead cross functional team meetings both internally and externally, defining clear improvement action plans. •Able to apply problem solving techniques to improve process capability, repeatability and reliability both internally and externally. •Able to make presentations to Director Level. •Knowledge of Quality Tools and techniques for built in quality in design advantageous. •High degree of numeracy and knowledge of statistical techniques is also an advantage •Due to the nature of the role, flexibility on working hours required to ensure completion of activities. •Positive and proactive approach, with ability to work well in a team to engage others in problem solving. •Able to work autonomously and as part of a team in a dynamic and changing environment. •Good interpersonal skills essential. This job was originally posted as

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