3rd Line Technical Support Engineer

From £40,000 to £55,000 per annum + Excellent Benefits Package
11 Oct 2016
19 Oct 2016
Contract Type
(Windows Server/Exchange/Active Directory/VMware or Hyper-V) Company Overview My client is one of the UK’s leading IT & Infrastructure Managed Service Providers. They are a privately owned company who have built strong relationships with the likes of Microsoft, VMware, Citrix, IBM, NetApp and Symantec. Due to their continued successes and achievements in the market with their customer and partners they are experiencing a high amount of growth. They are also very proud to boast that 65% of their 400 staff have been at the companies for 10 years and have won “ The Best Place to Work in the Thames Valley”. Position Overview This position will see you join my client’s 3 rd Technical Support Team. You will act as the last point of call before the vendor themselves for medium to enterprise customers across the UK. You will be given full access to customer’s environments remotely from my client’s HQ in Reading and will be responsible for deep dive complex troubleshooting. You may also be called upon to re-configure, implement and even get involved in designs of new solutions for customers. This is a very exciting opportunity of an Engineer who wants to work with the latest of technologies in a fast paced, rewarding and exciting environment. Key Skills · Experience working in a Technical Support or Systems Administrator position. · Excellent verbal and written communication skills. · Strong prioritisation skills and has the ability to work well under pressure. · Experience working with Microsoft Windows Server 2008/2012R2. · Experience working with Microsoft Exchange 2010/2013 upwards. · Experience and strong knowledge of Active Directory. · Experience working with VMware or Hyper-V environments would be beneficial. · Experience working with SAN or NAS technology would be beneficial but not essential. · Experience working with a Backup technology would be beneficial but not essential. Ready to Apply? With my client’s growth plans, strong name in the market and ability to provide their Engineers with training and exposure to the latest technology, this is a very exciting opportunity. Want to learn more? APPLY NOW This job was originally posted as www.cwjobs.co.uk/job/66856566

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