IT Administrator/Service Desk Co-ordinator

Reed Technology
£18000 - £22000 per annum
11 Oct 2016
19 Oct 2016
Contract Type
Are you a Service Desk Co-ordinator looking to join an employee focussed company? Do you want to use your Administration skills to make a real difference in a fast paced IT environment? Look no further, my rapidly growing Winnersh based client has the Helpdesk Coordinator job for you. With a strong customer service ethic, you will be the backbone of the Service Desk. Your main tasks will be to monitor, review and escalate the IT Service Desk tickets, ensuring that they are being actioned, the client is being supported and that no SLAs will be breached. This role will suit someone who is not afraid of technology with a technical or IT industry background. You will be determined to succeed, happy to take responsibility and confident to make informed decisions to ensure the smooth running of this Managed Service Helpdesk. So if the words SLA, tickets, incident management, Service Desk/Helpdesk, and customer service mean something to you, don't delay, submit your CV today and it will be considered immediately. Reed Specialist Recruitment Limited is an employment agency and employment business. This job was originally posted as

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