Project Manager - Customer Experience Platform

TD Group
Competitive rates available
11 Oct 2016
19 Oct 2016
PROJECT MANAGER – Software Customer Experience Platform Our client is a highly regarded successful global finance company based in the Thames Valley just west of the M25. They are in the process of expanding the capacity of a highly rated team of Project Managers to cope with an increasing workload. We are now looking for an outstanding Software Project Manager with extensive experience of Customer Experience Platforms, including Salesforce (SFDC) , to work directly with the business to assist in the shaping, direction and implementation of a Customer Experience Platform. The candidate should have the following knowledge and experience: · Project management methodologies e.g. PRINCE II, Agile · Strong experience of Salesforce (SFDC), omni-channel CxP development including Apps, online, website development and telephone · End to end experience of the project lifecycle · Strong business acumen and commercial awareness, preferably in an online retail or finance environment · Management and Financial accounting appreciation, along with issue and risk management skills / RAID logs · Ability to deal effectively with all stakeholders · Ability to manage, empower, motivate and lead the project team · Ability to facilitate project scoping and visioning sessions · Hands-on and strong delivery approach with the personal drive to achieve practical results · Proven ability to provide independent challenge · Strong computer literacy skills, numerate and analytical · Excellent communicator, with strong negotiation and influencing skills. · Fluent in business English language - with clear and confident written and oral presentation skills and the ability to tailor these for all levels. This is a contract position of minimum 6 months’ duration with a start date as soon as possible. Excellent rates will be paid to the right candidate. TD Group Limited acts as an employment business for interim positions and an employment agency for permanent positions. TD Group is committed to equal opportunity and diversity. This job was originally posted as

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