Transport Manager

BiS Henderson
London (Central)
£30000 - £35000 per annum
12 Oct 2016
24 Oct 2016
Contract Type
Transport Manager - 10am - 8pm London SE16 £30,000 - £35,000pa benefits Transport Manager with multi-drop experience needed in SE16 for a fast-moving and dynamic operation. If you come from a quality-focused, customer obsessed industry in which you have gained experience of managing a team of multi-drop Drivers in a fast-paced environment with changing and often conflicting priorities then this could be the ideal role for you As a Transport Manager within this dynamic organisation you will be overseeing a busy direct-to-customer delivery and collection service that focuses on providing an amazing customer experience. You will have day-to-day responsibility for the management of a team of same-day and next-day parcels / mail delivery drivers; providing leadership and managing their performance. Every day will be different and will bring with it diverse challenges. However, the core function of your role will be to lead and support your transport team and you will be involved in routing deliveries, dispatching drivers, ensuring deliveries are made on-time, booking ad-hoc collections and debriefing Drivers. You remit will include ensuring Driver equipment including parcel scanners are maintained and repaired as well as maintaining roadworthy vehicles. You will be responsible for ensuring security levels are high and processes and procedures are followed at all times as well as offering quick effective resolutions to client queries. It's a given that you will be used to working to stringent KPIs which measure Delivery-On-Time and First-Time Delivery Successes etc. in addition to the enhancing of customer service. Candidates need to be forward-thinking with strong attention to detail. This is a sector that can be affected by seasonal fluctuations and you will need to ensure that you and your teams can respond accordingly to meet demand. We seek an individual who not only has excellent people management skills but also recognises the importance of a quality service and a memorable customer experience. Essentially you will have proven experience of team management within a multi-drop B2B or B2C / home-delivery operation. Good IT skills are also required along with an understanding of Continuous Improvement techniques and current H&S legislation. Candidates need to be able to work a 10am - 8pm shift and offer a degree of flexibility regarding working hours in order to satisfy the needs of the business. If you have the skills and experience to succeed in this role then Bis Henderson Recruitment recommend that you apply today Ref: J7343 This job was originally posted as