Senior Infrastructure Engineer

£45000 - £53000 per annum + shift allowance + bonus
11 Oct 2016
19 Oct 2016
Contract Type
Montash has been retained by a financial services to source for a Senior Infrastructure Engineer who will be supporting the Bank's critical systems and process on a rotating shift pattern. The ideal candidate will be technically sound with a broad wintel skills and have NOC like experience be able to fix 1st and 2nd line wintel issues. You must also have solid SQL skills (SQL release and SQL management) Comfortable in investigating, diagnostics and fixing but be familiar with when and how to invoke callout and escalation. Engineers will be able to action basic network tasks, and able to liaise with all outsourced partners and vendors. Main Responsibilities: Troubleshooting , investigation and system support Key system monitoring and alert management Proactive checking of system capacity, storage usage and log system log files/ alerts Critical tasks and batch job monitoring and remediation Incident, Callout and escalation facilitation Incident ownership and management Machine builds and VDI image tasks- SCCM application/updates ,deployments and tasks Ticket and call reviews/management Hardware deployment, change and maintenance System software and update patching and update task management , WSUS programme running Process and change execution Delivery of tasks in wider technology areas such as Deskside, Cyber, Security and Application Support. Reporting , MI production and daily/weekly log completion Ideal Experience: Support organization and IT teams Experience supporting rapidly growing 650 user bases. Working within a maturing fast paced ITIL framework Experience of system monitoring and proving 1st/2nd line support for key systems, User account management with Active Directory and Microsoft Exchange Building, deploying and the support of deskside systems Experience of SCCM and central application deployment Experience managing third party engineers and vendors Administration of Cisco Call Manager phones, phone profiles and end users (desirable). Basic Cisco network skills, investigate and troubleshoot (desirable) Visual Basic script and power shell script creation (desirable). Technical skills: Windows server 2008, 2012 Windows- 7,8 and 10 Office 2010/13 & 16 Monitoring systems Active Directory Exchange Office 365 TCP IP (DHCP, DNS) SCCM/WSUS Citrix and XenApp Installation and movement of IT equipment SQL Cisco IOS (desirable) Cisco Call Manager (desirable) Windows Deployment Services (desirable) This job was originally posted as

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