ECSC Quality Manager

Recruiter
Project People Ltd
Location
London (South)
Salary
competitive salary and benefits
Posted
12 Oct 2016
Closes
20 Oct 2016
Sector
IT
Contract Type
Permanent
ECSC Quality Manager - Permanent - London Experience in delivering quality improvement initiatives in an international B2B environment Experience of telecommunications, IT, technology or data centre support In depth understanding of CSI and ITIL V3 Experience of external accreditation Our client is looking for a Quality Manager to join their team on a permanent basis. This is an excellent opportunity to join a well known and international company. Responsibilities include: Leadership, motivation, management and development of the quality team to ensure all staff are adequately skilled and capable of performing their functions Identifying and delivering CSI activities to improve delivery against Service Level Agreements Acting as the Incident Manager, primary point of focus and driver of escalation and communications during periods of crisis Producing KPI data and management information Providing on-call support alongside other members of the management team To find out further information about this vacancy, please contact me on 01628 762 270 or email me at Project People Ltd is acting as an Employment Agency in relation to this vacancy. This job was originally posted as www.totaljobs.com/job/66876684