French IT/Tech Agent

Mainline Employment Bristol
From £17,500 to £19,000 per annum
10 Oct 2016
20 Oct 2016
We are urgently looking for an IT Support Agent who is fluent in French along with English (Both written & verbal). All Candidates will be tested on language skills. The hours are Monday - Friday 09.00 - 17.00. Ideally you will have experience within the IT sector, i.e. IT Helpdesk or in a Customer Call Centre, however there is a possibility that we can place Candidates without this experience as long as they have the right attitude, are willing to learn and have a good understanding of IT Software & Hardware. Skills Required: • Excellent telephone manner • Ability to diagnose faults and provide corrective action • Good familiarity with standard Microsoft Office Suite (Word/ Access / Excel / Power Point) and the ability to give customer advice in their use • Ability to use a Call Control / Workload Management system to log, track and update Customer calls, and to maintain asset details • Ability to work under pressure • Must possess good literacy and numeracy skills If you are fluent in French then please Apply Now This job was originally posted as

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