French IT/Tech Agent

Recruiter
Mainline Employment Bristol
Location
Swindon
Salary
From £17,500 to £19,000 per annum
Posted
10 Oct 2016
Closes
20 Oct 2016
Sector
IT
We are urgently looking for an IT Support Agent who is fluent in French along with English (Both written & verbal). All Candidates will be tested on language skills. The hours are Monday - Friday 09.00 - 17.00. Ideally you will have experience within the IT sector, i.e. IT Helpdesk or in a Customer Call Centre, however there is a possibility that we can place Candidates without this experience as long as they have the right attitude, are willing to learn and have a good understanding of IT Software & Hardware. Skills Required: • Excellent telephone manner • Ability to diagnose faults and provide corrective action • Good familiarity with standard Microsoft Office Suite (Word/ Access / Excel / Power Point) and the ability to give customer advice in their use • Ability to use a Call Control / Workload Management system to log, track and update Customer calls, and to maintain asset details • Ability to work under pressure • Must possess good literacy and numeracy skills If you are fluent in French then please Apply Now This job was originally posted as www.totaljobs.com/job/66843744

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