Mobile Device Analyst

Reed Technology
£225 - £300 per day
11 Oct 2016
19 Oct 2016
A Mobile Device Support Analyst is required for our public sector client to support, manage, maintain and monitor Mobile Communications & associated services. The succesful candidate will support installation, configuration, security, operation and maintenance of all Mobile Communications solutions and associated servers, equipment and software in order to meet customer expectations, SLA and performance targets. You will support and administer Mobile Communications associated infrastructure including maintenance of production schedules/server software versions and monitoring hardware diagnostics in order to maintain operational service availability. You will also manage, maintain, diagnose and rectify problems with Mobile Communications solutions, including the National Airwave System using complex troubleshooting solutions to diagnose and resolve issues and managing 3rd party suppliers. You will provide consultancy advice, acting as Subject Matter Expert (SME) on Mobile Communication Technologies and IT Security relating to Mobile Data/ Airwave Communications. You will also support the implementation of new Mobile Data solutions (e.g. Apps), including liaison with external suppliers, checking feasibility, piloting and documenting to ensure successful testing and implementation of new solutions in order to address business needs and opportunities. You will attend Programme, Project board and user group meetings as and when requested, to provide advice on Mobile Data/ IT Security issues, and report progress of requests for change, issues and tasks. Essential- Server 2012 usage Experience of IT 2nd line support, ideally relating to Infrastructure/ Mobile Communication solutions. Experience of delivering support on a wide range of applications. Experience of working with mobile technology, preferably Airwatch. Also experience of the Android platform, networking knowledge and Microsoft Product suite knowledge (Lync & SharePoint specifically). Reed Specialist Recruitment Limited is an employment agency and employment business. This job was originally posted as

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