2nd / 3rd Line Infrastructure Analyst/ Infrastructure Engineer

Cathcart Associates Ltd
£25000 - £30000 per annum
12 Oct 2016
19 Oct 2016
Contract Type
2nd / 3rd Line Infrastructure Analyst/ Infrastructure Engineer/ Senior Desktop - Cheadle Infrastructure Engineer/ Infrastructure Analyst/ 2nd / 3rd Line/ Senior Desktop Cathcart Associates are helping out an organisation in the Cheadle area who are looking for an 2nd/ 3rd Line Infrastructure Analyst to join their IT team. Opportunities don't arise within this company often, due to very low staff turnover, so you don't want to miss out. This role will be technically diverse as you will assist users with a variety of business critical incidents, whilst acting as a senior escalation point for junior members in the team. You will have responsibility for monitoring the infrastructure environment and will get involved in implementing the latest cutting edge technology from day one. The role would suit an experienced 2nd Line Professional who is looking to take their career to the next stage. My client are passionate about your career and committed to your development with industry certifications and promotions on offer from the early stages. The ideal candidate would have experience of: Delivering 3rd line support in line with ITIL standards Dealing with 1st and 2nd line escalations from the service desk Leading initial response for major incidents Management of critical products and service levels and server configuration Required skills: Windows Server 2003/2008/2012 Exchange 2010/2013 Windows 7 RDP/ remote access VMware/ Hyper -V Cisco routing and switching Active Directory Strong understanding of Networking Qualifications ITIL qualifications Any relevant CISCO qualifications This is an incredible opportunity to join a growing organisation who invest heavily in their staff. No two days will be the same as you will support enterprise level infrastructure within a challenging environment. If this sounds interesting and relevant to you at this time, please apply and call Lewis Black. This job was originally posted as www.cwjobs.co.uk/job/66863046

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