SAP CRM Consultant

Ping IT Recruitment ltd
From £50,000 to £70,000 per annum
12 Oct 2016
19 Oct 2016
Contract Type
We are looking for experienced SAP CRM Consultant, who will harness their significant experience in either Functional or Technical solutions, to analyse and resolve reported incidents by means of a knowledge base (which you will help to build and maintain) and project documentation (which you will critique before accepting as part of the Hand-Over-To-Support process). You will rigorously pursue root cause understanding of all key Production issues, liaising with the internal Service Desk, middleware support teams, and 3 rd party vendors (such as SAP themselves) when required. You will build upon your overall product and functional knowledge by working closely with the Testing team, and the delivery team – which will provide exciting opportunities to get involved in the delivery and implementation of future enhancements. What We Are Looking For Hands on functional / development experience in a SAP CRM support role Understanding of and ability to diagnose problems with web services, both SOAP and REST Detail oriented with a focus on documentation Experience of working for a large Blue Chip organisation on global / multi-site solutions Able to use initiative and work to tight deadlines under pressure and to maintain strong customer focus while effectively prioritising workload Attention to detail and a passion for delivering a great user experience Outstanding communication and collaboration skills A willingness and aptitude for learning new skills in a fast-paced environment Highly beneficial C4C functional / technical expertise in a support role Experience/knowledge of cloud environments Experience of using C4C SDK Framework (Cloud Application Studio) ABSL / BODL / C# / Java / Javascript / ABAP exposure SAP Business by Design (ByD) HTML/CSS/JS – Experience in UI development Experience of Adobe Lifecycle Designer Relational database e.g. MySQL / Oracle / MS SQL Experience of using Visual Studio, JIRA tools are beneficial This job was originally posted as

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