Technical Engineer (Networks and Servers)

Cardiff (Caerdydd)
£26000 - £28000 per annum
13 Oct 2016
19 Oct 2016
Contract Type
Technical Engineer (Network and Server) South Wales £26,000 - £28,000 pa benefits Permanent Candidate keywords - Technical Support, Cisco, CCNA, Windows Server, Active Directory, VMware and virtualisation Commutable from - Bridgend, Cardiff, Caerphilly, Merthyr, Newport, Port Talbot and Pontypridd A prestigious client of ours is looking for a Technical Engineer to join their exiting team. The right candidate will work on a day shift (working hours between 8am and 6pm) and will be on the customer interface. You will be responsible for receiving calls from the Service Desk team, dealing with more technical networking and server related issues and attempting to resolve or pass onto further teams. You must also ensure all work is completed in accordance with SLAs. You must have some knowledge of working with Cisco kit either through a CCNA certification, or hands on experience with Cisco switches, routers and firewalls. Ideally you will also have some Windows Server experience to an administration level. This is an exciting role to join a thriving company who are growing through their increased customer base as well as bringing new technical teams to the area. With an internal training programme committing both internal courses as well as the chance to get external qualifications, this is a great career choice. As well as this the company offer excellent progressive opportunities with growing new teams, based on merit and a competitive salary and benefits package. If this is something that interests you then please do not hesitate to apply Skills Required Experience in a customer service environment Excellent verbal and written communication Experience of supporting Microsoft Exchange, Active Directory, Windows Server Operating System Experience working with Cisco kit Working knowledge of virtualization technology such as VMWare Experience of Backup solutions - HP Data Protector or Tivoli Storage Manager Skills Desired ITIL Foundation Certificate Working towards Cisco CCNA or associate level certification for Microsoft, VMWare or Citrix Excellent understanding of networking and routing protocols Understanding of firewall and Internet security concepts Knowledge of Cisco Voice Solutions Knowledge of HP Data Protector/Tivoli Storage Manager Experience of working within an operational support organisation Good PC skills If you feel your skills match this criterion and you are passionate about providing excellent customer service, we would love to hear from you Please apply with your CV or call Fiona Hosking on 02920 252 500 for more information. "The services advertised by IntaPeople are those of an Employment Agency and an Employment Business" This job was originally posted as