Application Support Analyst - Web, SQL, IIS

4it Recruitment Ltd
From £30,000 to £40,000 per annum + bonus + benefits!
12 Oct 2016
20 Oct 2016
Contract Type
Application Support Analyst - Web, SQL, IIS Application Support Analyst required. The successful Application Support Analyst will come from a strong applications support background, supporting mobile and web applications. Experience of monitoring applications performance is required as the Application Support Analyst will be supporting incidents related to application performance. The Support Analyst will have experience of working in ITIL aligned environments, ideally holding ITIL Foundation Certification. The Application Support Analyst will be responsible for the provision of 2nd and 3rd line support to all internal and external IT users, managing issues from receipt through to resolution within defined service and operational levels. You will work closely with the Problem and Incident teams to resolve and prevent re-occurrence of such issues. Skills: Broad understanding of web technologies XML, IIS, SQL and Microsoft Applications Experience of supporting Mobile and Web Applications Experience of monitoring applications Experience of providing applications support within an ITIL aligned environment Strong customer focus Excellent communication and influencing skills Salary benefits: c£40k basic salary Pension 25 Days Holiday Bonus Scheme Fantastic Training and Career Advancement opportunities The successful Application Support Analyst will be working on exciting varied and challenging projects within a large high availability E-commerce environment, so for more details and to secure an interview please apply today This job was originally posted as

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