CCNP level Network Engineer- Fleet, Hampshire

FT Select
From £350 to £374 per day
12 Oct 2016
19 Oct 2016
CCNP level Network Engineer - Fleet, Hampshire . CCNA (Routing &Switching) as a minimum, ideally CCNP accredited. Essential technical skills as follows : · Cisco Switches, Cisco Routers, Cisco, ASA, IPSec, Security. · LAN / WAN technologies including, MPLS, X.25, Ethernet, PSTN, ISDN, ADSL, Leased Lines · IP, ICMP, TCP, UDP, DHCP, HSRP, IEEE 802.1X. · Network technologies – Cisco ACS, DNS, SSL, TCP/IP, NAT, IPsec, QoS, Load Balancing, packet capture and analysis. · Firewall support: Firewall support, SPI, IPS/IDS, ACLs, IPsec. Cisco IPS, F5 Load balancers, Cisco Nexus, Cyberoam, PCI-DSS and ITIL would be ‘nice to have’. You will have a proven track record of proving 3 rd line operational support, troubleshooting and administration of local and remote network estate and demonstrable experience of implementing client network and security configurations from LLD ( Low Level Designs ). As a member of the Network Team, the primary function of the role will be supporting Cisco networks and Cisco security solutions to ensure internal Corporate, Data Centre, Acquirer and Customer networks and services are managed and maintained to a high standard. The individual will work with other members of the Infrastructure team, Client Support, Development, Test Teams, Project Management, Sales and the Infrastructure Security Engineer to understand and ensure PCI DSS compliance. The Network Infrastructure Engineer role will involve but not be limited to: · Providing 3rd line operational support and administration of the company's Local and remote network estate. · Implementation of client network and security configurations working from LLDs (low Level designs). · Ownership, diagnosis and resolution of network faults and problems in both hardware and software. · Liaise with the Service Desk with regards to client affecting network problems Including regular updates, status of resolution and provide documentation where required, including network diagrams. · Maintaining and advising network security to internal departments and clients. · Ensuring internal and client SLAs are met. Functional Accountabilities: Process – Be responsible for developing and implementing the processes and procedures necessary to build a world class network service. Serious Incident Management – Assist where required with the resolution of serious service incidents. Able to troubleshoot and resolve issues . Event Management – take ownership and manage the resolution of service events. Change Management – Ensure all network changes follow the formalised Change management process. Ensure changes are validated and technically Approved prior to release. Availability Management – Where directed take ownership of service availability to optimise the capability of the network infrastructure to deliver cost effective and sustained levels of availability which exceed our client SLAs. Capacity Management – Where directed take ownership of capacity management to ensure the networks are monitored proactively to ensure Agreed capacity levels. Problem Management – Assist the Problem Management team with major Problem resolution where problems are adversely affecting service performance And delivery to clients on an ongoing basis. Minimise the adverse effect on the Managed Service of Incidents and Problems caused by errors in the network and Proactively prevent the occurrence of Incidents, Problems and errors. Liaise with all support staff, senior managers and the Service Managers, escalating where necessary, to ensure that our response exceeds client expectations. Service Maintenance Management – Manage scheduled network maintenance in liaison with the Service Managers to ensure that scheduled maintenance is planned fully in advance. (Scheduled maintenance must be agreed in advance with clients in line with the company’s contractual obligations). Network Infrastructure – Take ownership of the Group’s network infrastructure. Security – Demonstrate a clear understanding of the Group’s Information Security Policy and be conscious of security at all times. Respond appropriately To any breach in security or security risk. Ensure that security patches are tested And applied to the services. In relation to the network infrastructure, and in Association with the Information Security Officer, recommend and implement Changes in security policies and practices Assist with managing the administration of all computer security systems and Their corresponding or associated software, including firewalls, intrusion Detection systems, cryptography systems, and anti-virus software. Reporting – Take ownership of reports to measure defined KPIs relating to the Network performance from MPLS providers. Documentation – Produce clear and concise network documentation showing All connectivity that enables simple incident and problem resolution. Document and maintain the written procedures for security patching, network Infrastructure patching, system upgrades etc. Service Improvement – Research, formulate and recommend plans for network Development including infrastructure expansion, security provision, service Reporting and monitoring. Technology refresh – Stay abreast of technological developments in the service Industry and formulate plans for refresh of our network infrastructure, network Monitoring etc. Required: Relevant on the job networking experience. Demonstrable knowledge of network concepts, IP addressing / sub-netting, the OSI model, firewalls, router and switches. Relevant industry understanding, in particular operating in a PCI compliant Environment. Experience providing operational technical support to critical systems supporting Major blue chip customers in a 24 x 7 managed services / data centre Environment working with relevant technologies and within an ITIL framework. Excellent customer skills for direct interaction with internal and external teams. Dedicated willingness to learn and the ability to continuously improve processes / Documentation. Experience supporting LAN / WAN technologies including, MPLS, X.25, Ethernet, PSTN, ISDN, ADSL. Leased Lines. Experience in the following network technologies – Cisco ACS, DNS, SSL, TCP/IP, NAT, IPsec, QoS, Load Balancing, packet capture and analysis. Trouble shooting skills with network protocols such as: IP, ICMP, TCP, UDP, DHCP, HSRP, IEEE 802.1X. Firewall support, SPI, IPS/IDS, ACLs, IPsec. Implementation and support of network management systems, including Support of SNMP , Netflow , Syslog . Physical cabling & patching experience. Specific requirements: This role involves being part of a 24/7 on-call rota to resolve priority issues and Also to carry out scheduled work out of hours. This would be done either where There is internet connectivity, in Fleet or our data centres in the South of England. You will need a driving licence that is valid for driving in the UK and your own Vehicle that can be used for company business. There may be the need for occasional UK and overseas travel. Behavioural competencies: Self-Motivation Creativity and Innovation Communication (verbal, written and listening) Results and Achievement Orientation Ownership and Accountability Teamwork and Cooperation Judgement Ref: Length of contract: 3 Months Start date: 1 st November 2016 This job was originally posted as

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