Senior BTE Claims Handler

Heat Recruitment
Bristol (City Centre)
From £21,000 to £27,000 per annum
12 Oct 2016
20 Oct 2016
Contract Type
Senior BTE Claims Handler Salary Range: £21,000-£27,000 Location: Bristol Reference: 27932 Consultant: Tom Webster We are looking for a Senior BTE Claims Handler to join a respected Legal Expenses Insurer in the Bristol area. This is an office based role whereby you will progress the claims focusing on high quality customer care at all times. You will manage your own case load of claims with a variety of file types and subject matters. You will work well with internal colleagues, the insured, solicitors and other relevant third parties working to set authority limits. This is a fantastic opportunity to join an established claims division for a globally successful company who strongly believe in empowering their staff and creating a fantastic working culture. Progression is available and encouraged and a Senior Claims Handlers will typically work towards line management or technical roles within the department. Alternative directions include underwriting & sales disciplines. Responsibilities: Customer Service is a massive part of this role- responding promptly and efficiently to all claimants using various communication methods Input data accurately and in a timely manor Processing claims in line with stipulated procedures and authority limits Manage time and work flow accordingly prioritising important tasks Ensuring you are adhering to compliance frameworks Working to better yourself professionally and those around you Assists with/conducts audits of external law firms to ensure their adherence to company service standards Skills: A Law graduate or equivalent OR a good level of education (min. 5 GCSE Grade C) with relevant experience Good working knowledge of MS Office applications Good numeracy & literacy skills CII qualified or working towards PLEASE ADD THE FOLLOWING TEXT TO THE FOOT OF YOUR ADVERT: If this specific vacancy is not exactly what you are looking for please contact us to discuss other opportunities we may be recruiting for that aren’t necessarily advertised; you can send your CV to this vacancy or contact us directly. Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career. This job was originally posted as