Business Analyst/Process Analyst

Deltra Group
£40000 - £45000 per annum
13 Oct 2016
20 Oct 2016
Contract Type
Our client is a transport organisation looking to recruit a Project Manager/Process Analyst or Process Analyst sitting within a key business critical programme. Project manager/Process Analyst Purpose of the Role The management of a key cross-functional project to deliver solutions that meet identified business needs. The successful candidate will help map processes, evaluate improvements and help deliver projects which would allow the business automate more of their processes within a Cargo/Logistics organisation. The first programme which the successful candidate will be engaged on will be to bring the level of documentation involved in processing the organisations cargo down to equal the number of real activities taking place in their end to end process. Key Accountabilities Responsible for gathering requirements for potential solutions or mapping existing processes Responsible for successful project initiation, including business case approval, planning and delivery inline with internal control and financial guidelines Lead and manage projects to develop and deliver to the business. To manage project costs that ensure the profitability of the business is maximised Ensure business line teams implement change to processes affected by the changes and that training,communication to customer and employees are completed Facilitate delivery through a culture of continuous improvement, acting as a champion for driving day-to-day continuous and focused process improvement through the understanding and application of process improvement tools and methodology. To ensure open communications with a constant feedback loop at all levels Relationship and supplier management with external suppliers as well as IT and key stakeholders during the project lifecycle to ensure design and delivery solutions meet business needs To ensure that project delivery supports the highest standards of customer service that will maximise customer satisfaction Manage projects within the defined governance framework including running steering groups and attending governance meetings. Set up and effectively run Project Governance Groups as necessary and provide regular updates to Head of Dept and Leadership Team as required. Key Relationships / Interfaces External External as required - Suppliers, Local Authorities, Planning, Customs and regulatory bodies Internal Interfaces with all areas of the company, IT and departments within other operating companies. Required Skills, Qualifications & Experience Project Management and/or related disciplines E.g. Business Analysis or Process analysis Ability to communicate at all levels Strong planning and organisational skills Strong analytical and reporting skills Strong Team player Demonstrates resilience Customer orientation Passion for continuous improvement Ability to make constructive challenge Proven people management skills Ability to identify key milestones, agree objectives and hold people accountable for delivery Keep their focus on the company goals and ask for help when needed DESIRABLE: Spanish and English speaker Qualifications Degree level, equivalent or relevant experience Accredited Project Management training is desirable e.g. Prince2, PMP Desirable Experience Knowledge of project management tools and techniques Appropriate use and application of continuous improvement methodologies Desktop packages including Excel, Powerpoint, MS Project, etc. This job was originally posted as