IT Support Analyst 1st / 2nd Line

4it Recruitment Ltd
From £18,000 to £23,000 per annum plus excellent additional benefits
12 Oct 2016
21 Oct 2016
Contract Type
IT Support Analyst – 1st / 2nd Line Altrincham, Greater Manchester – £23,000 basic salary excellent benefits An exciting position has arisen for an IT Support Analyst to join a very successful and rapidly growing organisation in their Altrincham office. The IT Support Analyst role is an opportunity to join a busy service desk where customer care is paramount and a chance to excel and grow within the business. Working within an experienced team of Windows infrastructure specialists, the IT Support Analyst will be responsible for providing 1st and 2nd line support, responding to customer reported issues, and taking ownership to ensure that problems are resolved as quickly and efficiently as possible. The IT Support Analyst will also perform system administration duties on all areas of the network infrastructure, including applications, desktops, databases, and servers. Experience Required: A passion for computers and advancing a career in IT is essential Experience of working with Windows Operations Systems Strong experience of Microsoft Office applications An understanding of TCP/IP networking Experience with Active Directory would be beneficial IT related degree or other further education would be highly advantageous Salary & Benefits: Salary up to £23,000 Excellent career progression and training Pension scheme Life assurance 23 days holiday (plus bank holidays) Flexible working hours This IT Support Analyst role is an opportunity to join a business currently undergoing a period of rapid growth, and demonstrate your technical ability and communication skills to move upwards quickly in the team. Working alongside a team of experienced IT Support Engineers, and having access to industry standard training and qualifications, this role represents an excellent opportunity for career progression. Helpdesk Analyst, 1st Line, 2nd Line, Support Analyst, IT Technician, Desktop Support, Service Desk, Technical Support Engineer This job was originally posted as

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