RTA Portal Fee Earner

Morgan Turner
£15000 - £20000 Per Annum £15,000 to £20,000
11 Oct 2016
29 Oct 2016
Contract Type
Our client, a well established and successful Legal Practice is looking to recruit a professional and proactive Portal Fee Earner to join their expanding team to undertake a mixed caseload RTA work. The successful applicant will have extensive experience of working in a legal environment. You will successfully run cases from inception to conclusion, including trial preparation. Key duties will include: To deal with Stage 1 & 2 portal claims proceeding up to the submission of the Stage 3 Issue Pack to be submitted to the defendant insurer/solicitor under the guidance/supervision of the nominated colleague. To ensure you deliver a high standard of customer service which is measured through the customer satisfaction survey and through the department quality standard To ensure that all processes relating to products and services including pre-issued files, portal management and medical instructions are managed in line with operational and department SLA's and to the agreed standard. Manage a caseload and identify cases that are being dealt with in line with the PI Portal Stage 1 & 2 and up to the submission of the Stage 3 issue pack under supervison. Handling files by way of obtaining medical reports, liaising with clients, disclosing reports through the portal and attempting to reach settlement or move cases to stage 3 in line with company expectations. Manage client's expectations in relation to settlement of their case In addition you will be a confident communicator, conduct yourself in a professional manner and demonstrate a meticulous work ethic. This is a fantastic opportunity to join a forward thinking practice with a highly competitive remunerations package, £15,000 to £20,000 dependent upon experience, and opportunity for internal progression. This job was originally posted as www.totaljobs.com/job/66858315

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