IT Support Engineer - Global Business - Surrey

Ashdown IT
£26000 per annum
12 Oct 2016
20 Oct 2016
Contract Type
A global medium-sized business that has been operating for forty years is looking for a bright and ambitious IT Support Engineer to join their small IT team based in the Leatherhead area, Surrey. Working closely with the IT Manager, the successful candidate will be the first point of contact for employees and tasked with providing 1st - 3rd line support covering general desktop support as well as maintaining various business critical systems. The role will involve troubleshooting operating system queries, maintaining and improving CRM & MRP systems, providing hardware (PC, printers and other peripherals) maintenance, managing antivirus software, backing up business critical data, assisting with 3rd line support queries as well as creating documentation and providing appropriate end user training as required. In order to be suitable for this position you will have experience working in a Service Desk Engineer, Helpdesk Analyst, IT Support Technician, Application Support Engineer, ERP/ MRP / CRM Specialist or similar role, with some desktop support experience. The ideal candidate will have supported a manufacturing environment and have good knowledge of MRP, ERP and CRM solutions (MS Dynamics preferably). It is essential to have broad technical knowledge incorporating hardware, Windows OS (7, 8 and 10), Active Directory and MS Office (2010, 2013, 2016 and/or 365). The IT Manager would like to spend time training the successful candidate and so it would suit determined and motivated candidates. This role is paying a basic salary of up to £26,000 plus benefits including bonus, pension and 25 days annual leave. When you apply for this IT Support Engineer position please ensure that you include all relevant skills and experience to stand the best chance of securing an interview. Please send a WORD CV indicating reference number ASH15347JH in the subject line of your email. The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies. This job was originally posted as

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