Installation Project Coordinator

Record UK limited
Up to £22,000 per annum
13 Oct 2016
19 Oct 2016
Contract Type
record uk is the UK subsidiary of the Agta-Record Group who is among the world market leaders of automatic pedestrian door systems. The group manufactures and distributes door systems to over 40 countries worldwide. We design, manufacture, supply, install and service automated door systems and aluminium shop-fronts throughout the UK to a wide range of organisations and clients. Due to continued growth and high demand for its services, the company is now seeking to recruit a suitable candidate to join the Installation Team in our expanding group based in Blantyre. Job description Working closely with the automatic door installers and internal support team to ensure that the co-ordination of installations is run as efficiently and effectively as possible, whilst maximising customer satisfaction. The main requirements of the role are to: Scheduling labour for installations – both in advance and at short notice where required. Assist Team Leader with planning activity and instructing the automatic door installers – planning and delegating their workload and dealing with any other requirements relating to the nature, location and duration of their work (inc. equipment hire and site access) Utilisation of business systems and ensure it is “live” including maintenance of our live t-card board (Planning software tool) by updating stages of customer orders throughout the Project Lifecycle. Ensure that all internal procedures are being adhered to including but not limited to issuing order acknowledgments, generating service requests, debriefing, management of installation/commissioning sheets and bills of materials. Raising purchase orders for sub-contractor invoices, hire equipment, and site security. Co-ordination of pre-installation risk assessment activity Issuing of O&M manuals and project completion notifications To receive and action calls or queries from customers and be their point of contact for any planned or outstanding works. Acting as the first point of contact in the office for customers and assisting with queries and problem solving. Revenue recognition & project invoicing. Essential criteria Good organisational skills Excellent communication skills Speed of thought, prioritisation and decision making skills Good problem solving skills Ability to build/maintain relationships Strong IT skills (Word / Excel to intermediate level and email) Good time management skills Self-motivated, working well under pressure Ability to work in a fast paced environment Additional information Hours: 37.5 hours per week Holidays: 25 days and public holidays Contract: Permanent after 3 month probationary period Equal opportunities: We follow an equal opportunities policy Location: record uk, Blantyre This job was originally posted as