Customer Network Engineer Voice, Data, Ethernet, MPLS VPN, CCNA

FT Select
From £25,000 to £34,000 per annum plus on call and excellent benefits
13 Oct 2016
21 Oct 2016
Contract Type
Customer Network Engineer – Design, Implementation, Voice, Data, Ethernet, MPLS VPN, CCNA - MANCHESTER Customer Network Engineer required for our leading telecommunications customer – Voice, Data, Ethernet, MPLS VPN, WAN, CCNA, Routing – BGP, highly IP literate. Reporting to the Technical Service Centre Manager, this is a hands-on engineering position supporting our Customer’s data products from broadband and Ethernet through to MPLS VPN. We are looking for a technically competent individual who has experience of supporting complex voice and data networks . The role involves managing in-life service requests and incidents, detailing and implementing customer requested changes and creating and updating technical documentation as required. The successful candidate will be someone who has experience of managing bespoke WAN solutions and who can communicate at both a technical and management level through telephone calls, face-to-face meetings and email. You will be expected to be available for ‘out-of-hours’ support and be part of the ‘on-call’ rota. Qualifications/Skill Required Applicants will typically be qualified to degree level in an engineering or related technical discipline and experience in a technical customer facing role in an ISP/Telecommunications environment. An essential requirement will be a current CCNA qualification and a demonstrable understanding of the processes/tools employed for diagnosing in-service problems. Essential Highly IP literate, current CCNA qualification essential, CCNP RS desirable Experience with Cisco technologies Design and Implementation experience Proven experience in SLA driven 3rd line support role Routing protocols, internal and external, specifically BGP with a clear understanding of how the Internet is structured in terms of peering and transit relationships Practical experience of supporting and troubleshooting MPLS VPN and complex WAN solution in a Cisco environment, good understanding of MP-BGP, VRF’s Sound experience of supporting xDSL variants, Fibre, EFM and GEA Ethernet and CPE interfacing to DSLAM/MSAN Confident in use of network analysis and packet-sniffing tools Configuring, deploying and troubleshooting QoS enabled networks to support converged data and voice networks Advanced knowledge of routers, switches, firewalls Knowledge of core routing devices to support MPLS VPN, e.g. Redback, Juniper MX series, Cisco 7200/7600 series Good understanding of networking security concepts backed up by practical firewall experience (Palo Alto networks, Fortinet) Strong communication and customer service skills Experience in delivering multi-site projects (network/Cisco preferred) Desirable Experience of Palo Alto or Fortinet firewalls Experience of Juniper networks, Transmode devices and optical transmission CCNP RS, CCNA-SP, CCNA-Sec Experience of implementing wireless solutions, for example Miraki ITIL Foundation Location – Manchester Salary Range £25,000 - £34,000 dependent on experience on-call payments and excellent benefits. Ref: 885055 This job was originally posted as

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