Area Manager - Leading Restaurant Group

Michael Page Retail
London (Central)
£50000 - £60000 per annum + Generous package
12 Oct 2016
22 Oct 2016
Contract Type
To be responsible for the total management of the restaurant business within their designated area, in order to achieve and maintain high operational and financial standards. To ensure the effective training and development of the management team. To ensure all financial and operational areas are monitored and action plans are implemented in order to achieve sales and profitability targets set by the company. Client Details My client is one of the UK's leading branded restaurant groups, with sites all over the UK. Description Operations (Health & Safety, Loss Control) Maintain overall quality and service standards Follow up on management team shift control issues Conduct Company Operations Reviews and implement action plans Manage contract services to restaurant Ensure that Health & Safety and Food safety working practices are adhered to at all times Ensure all Loss Controls are carried out effectively and timely on all sites Business Planning & Financial Control P & L management (achievement of sales and profit targets, projections) Ensure food cost and labour targets are being achieved, implement action plans where necessary. Set sales projections and restaurant budgets with the restaurant management team. Check weekly figures for each restaurant and set action plans where necessary Ensure invoice payment Ad hoc area responsibilities Customer Service Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness Respond to written customer complaints Ensure restaurants are operating to current standards Ensure restaurants are meeting gold standard speed of service requirements by monitoring SOS averages and implementing appropriate action plans where necessary Ensure restaurant image (employee and facilities) meets company standards People Management & Development Complete competency review and development plans for management team Complete a training needs analysis for staff, supervisors and managers and devise training plans to suit needs Identify potential in staff and managers and provide individuals with development training to maximize their skills Manage absence and disciplinary issues within the restaurant, seeking specialist assistance where required Conduct monthly management meetings Key Business Relationships within the Organisation Staff and management team Restaurant Management teams in area Head Office Suppliers/Contractors Profile So, what experience and skills do you need? To have delivered results in a fast paced, customer facing business Ideally have worked in the retail, hospitality, leisure or restaurant sector A proven ability in leading teams to deliver objectives and achieve the business plan Ensured efficient use of all resources through planning and management Analysed operational performance against the Annual Business Plan making recommendations and implementing actions Ensured all administration is compliant with legislation, company processes and standards, e.g. Digital, Retail, Stock, Health & Safety, HR Most importantly - drive, ambition and a good sense of humour Job Offer Area management role in London £45000-£65000 per annum Very generous Benefits package This job was originally posted as