Assistant Transport Controller

Aligra Personnel Ltd
£18000 - £23000 per annum
13 Oct 2016
19 Oct 2016
Contract Type
Main Responsibilities: To assist with the planning and coordinating of the organisations transport operations, ensuring the efficient running of the transport office. To work closely with the Transport Controllers and Transport Manager to drive improvement in key efficiencies, as well as continuously striving to improve safety and driving standards. Principle Activities Ensure a comprehensive shift handover is completed with the Assistant Transport Controller on the previous shift. Assist the Transport Controller in conducting daily briefings and de briefings for the drivers, liaising with the Transport Controller / Transport Manager as appropriate. Ensure driver signatures are obtained and paperwork returned. Ensure all company processes and procedures are carried out on site. Assist with the monitoring of the daily operational plan, responding appropriately to any delays or issues. Support the Transport Controller to ensure the departure / arrival schedule is kept up to date, and that routes leave at agreed departure times. Assist the Transport Controller to schedule all customer requirements, ensuring that all vehicles and trailers are allocated to the correct routes. Assist the Transport Controller to ensure the transport management system is continuously updated and all data is entered promptly and accurately. Help the Transport Controller ensure all drivers complete daily pre-shift inspections (vehicle checks) and that all relevant information is properly recorded. Assist the Transport Controller to make sure drivers report all defects, damages and accidents, ensuring all relevant paperwork is completed as necessary. Report all findings to the Transport Manager. Assist the Transport Controller to ensure full compliance is met regarding driver's hours, tachograph and road traffic regulations, ensuring all drivers tachographs are downloaded on a daily basis. Assist the Transport Controller to control and inform drivers of tachograph infringements and ensure that they are completed and correctly signed. Help the Transport Manager report any short shipments / blowouts, ensuring all details are accurately recorded. Take responsibility for liaising with sub-contractors and driver's vendors as and when required. Ensure any customer issues are reported to the Transport Controller, Transport Manager and Logistics Department as appropriate. Assist with the monitoring of the real time performance of the drivers and the fleet, escalating any areas of non- compliance. Assist the Transport Controller to ensure any areas of non-compliance or failure/vehicle breakdown are escalated promptly. Assist with the completion of regular driver license checks. Support with the control and booking management of container work as and when required, ensuring container logs are up to date and accurate. Ensure all office administration is completed in an accurate and timely manner. Assist the Transport Controller in facilitating the maintenance of the fleet, ensuring all drivers keep their vehicles clean and tidy. Ensure all vehicles and trailers are ready for their service and MOT's, and that tax payments are processed at the required time. Ensure all handsets and driver packs are correctly allocated, returned and maintained. Continuously communicate with internal and external colleagues, ensuring any issues are dealt with promptly. Forward relevant information to the Transport Controller / Transport Manager. When required, assist to arrange the delivery and collection of vehicles to rental suppliers, including any due inspections. Provide flexible cover to support the department, working additional compulsory hours as and when required. the HR Department in a timely fashion. Monitor the performance of the Drivers, ensuring any issues are reported to the Transport Controller / Transport Manager. Assist with the conduct of effective workforce planning to ensure the right number of people with the right skills are in the right place at the right time to deliver short and long-term organisational objectives. This duty includes responsibility for arranging agency cover as and when required. Identify and liaise with the driver trainer on any training issues. Preferred Experience and Skills Proven experience of maintaining and developing customer relationships. A good understanding of transport policies, legislation and procedures. Holder of National CPC. Holder of a Class 1 license. Holder of a full (clean) UK driving license. Competent user of Microsoft Office and experience of using transport management systems. Strong communication, organisational and analytical skills. Good geographical knowledge. The ability to work flexibly and make decisions quickly. Must be willing to work flexibly and complete additional hours as and when required. This job was originally posted as