Data Analyst

HomeServe Membership Ltd
London (South)
£35k - 45k per year
13 Oct 2016
24 Oct 2016
Contract Type
HomeServe is recruiting for a Data Analyst join our Global Digital Technology Group in Kings Cross, London. HomeServe has been recognised as a Bloomberg Top Employer and received recognition at the Engagement Excellence Awards in the last 12 monthsand we’re relentless in our pursuit of making HomeServe an even better place to work It’s a particularly exciting time to join our Global Digital Technology Group as we’re forming a new team to help rebuild our tech stack, including a completely responsive front end site as well as mobile apps. If you would like to be a part of a business making a difference in 2016 we’d like to hear from you… About the Role As Data Analyst – Trace, you’ll play a key part in our team providing measurement and reporting to our programmes to give us a competitive advantage across our global markets. Duties to include investigating, understanding, planning and reporting impacts, ensuring stakeholders and the team are informed, creating visualisation dashboards for the business across using BI tools e.g. Tableau, and building an optimised reporting framework from several data sources such as MS Azure. We offer a competitive salary and benefits package depending on skills, knowledge and experience. About You You’ll already possess exceptional analytical and reporting skills, and are experienced in creating visual reports using BI tools to include Tableau. Solution focussed, you’re able to think outside of the box to provide innovative solutions. With the ability to translate business needs into technical requirements, you’re able to convert technical jargon for a non technical audience with ease. You’ll also need to be comfortable dealing with large data sets, so intermediate level Excel skills with look-ups and pivots are essential. Ideally, you’ll have experience with structured and unstructured data, statistical modelling and advanced data analysis. Skills in SQL, Seibel, Azure, AWS and VBA would also be beneficial. Finally, you’ll be able to flexible to commit to occasional national travel when required. About Us The Global Digital Technology Group was created to ensure that digital is a core part of our business. We will enhance convenience, choice and control for our customers whilst ensuring efficiency, profitability and accelerated future growth of our business. We have set up a new home in Kings Cross, London to serve all our global markets. Our Vision ‘To lead the digital revolution of HomeServe across all customer and business interactions that will deliver the best connected experience in the marketplace.’ Our Manifesto DIGITAL REVOLUTION – We are creating a revolution, not a strategy. Making Digital part of our DNA. CUSTOMER-CENTRED – We stand in our customers’ shoes and drive innovation from insight and evidence. HYPOTHESIS DRIVEN – We use insights to create hypotheses to drive rapid prototypes that we test quickly and regularly with customers so that we can fail fast, scale quickly, iterate or pivot. EXPERIMENTATION – We are not afraid to experiment, we defer judgment and remain curious. We see failure an opportunity to learn and get us closer to the right solution. COURAGE – We have strong opinions, but we hold them loosely. COLLABORATION – We are open and we share our knowledge, skills, thoughts (and sweets). RESPECT – We respect our stakeholders, the conversation, and take our commitments seriously. PLAYFUL – Fun is built into how we work. It creates better outcomes and better relationships. ACTION – We show rather than tell. We deliver rather than deliberate. This job was originally posted as