CRM Data & Research Analyst

360 Resourcing
£20,000 - £24,000 p/a DOE
12 Oct 2016
30 Oct 2016
Contract Type
Our client is looking for a CRM Data & Research Analyst to join their team based in Droitwich, Worcestershire. The Successful candidate will receive a salary of £20,000 - £24,000 per annum depending on experience. Our client has been established since 1995 and is the market leading provider of access solutions, particularly in the care market by introducing the concept of storing keys securely outside a property. Our client is acknowledged as providing excellent service and excellent products. These assets combined with their outstanding team have been the cause of consistent sales growth. They have a rare but very exciting opportunity for a CRM Data & Research Analyst who would love to work in a fast paced ever changing environment. Key duties and responsibilities of their CRM Data & Research Analyst include: - To carry out in-depth secondary research of different markets including; Market overview (behaviour, trends, size, value etc), - Communicating CRM success within the business through effective reporting and insight - Working closely with the company’s Marketing Team to implement and facilitate the company’s CRM strategy in line with business goals - Monitoring campaign performance to inform CRM strategy in terms of campaign generation and existing campaign improvement - Clarifying the market structure and the size of the opportunity. - Identifying appropriate contacts to obtain information. - Contacting and booking appointments for research. - Liaise and attend meetings with other companies - Collecting valuable primary research information objectively - Analyse research findings (both qualitative and quantitative) - Present finding and report on those findings - Draw conclusions and make recommendations - Clarify opportunities and routes to market - Work closely with Sales Team to support new business opportunities. To become their CRM Data & Research Analyst the following knowledge, skills, and qualifications are required: - Ambitious, confident and capable qualitative researcher. - Experience of database management - Strong analytical skills - Impeccable organisational skills with the ability to work in a fast paced environment - Exceptional excel and database management skills (qualifications would be advantageous) - Someone who has experience specifically in starting this process from scratch through to completion (planning, executing and reporting in this type of venture). - Have previous experience in identifying relevant contacts, developing contacts from cold, holding meeting and obtaining key research information from an objective angle. - Have a marketing background, an ex-researcher (minimum 2 years experienced) who’s fallen in love with a commercial side of the research business. - Be able to pick things up quickly and drill down on information effectively. - Self-driven, open minded approach, results-oriented with a can do attitude. A natural forward planner who critically assesses own performance and priority of workload. Mature attitude, credible, and comfortable in dealing with senior big company executives. Reliable, tolerant, and determined. Well-presented and business-like. Sufficiently mobile and flexible to travel up to a few days a month within the UK. Keen for new experience, responsibility and accountability. - Able to spend one or two nights away per month if appropriate. Able to work extended hours on occasions when required. - Must be adept in use of MS Office, particularly Excel and Word, and ideally Access or similar database to basic level, Internet and email. - Must be an excellent face-to-face and telephone communicator with contacts of all level. In return for your hard work and commitment as their CRM Data & Research Analyst you will receive: - A salary of £20,000 - £24,000 per annum depending on experience - Company Performance Bonus £3000 OTE - Monday to Friday 0900 – 1730 - 20 days Holiday plus Public Holidays - Pension contribution after 12 months If you have the skills and experience required to become their CRM Data & Research Analyst please click ‘ apply’ This job was originally posted as

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