Application Support Analyst City of London

Etech Partners
London (South)
Up to £45,000 per annum + Benefits
11 Oct 2016
19 Oct 2016
Contract Type
Application Support Analyst – City of London My client a global market leader in their sector is looking for an experienced Application Support Analyst to join their team based in London. The successful Application Support Analyst will be responsible for providing support for the selection, provisioning, configuration and management of all application systems across the business. . Required skills · Working knowledge of SQL Server 2008/2012 Administration · Communicate effectively with Business Owners, Document and present requirements · Knowledge of Internet Information Services 6.0/7.0 and 8.0 Experience of working in a Applications Support Service Desk position Ability to document support issues to include in knowledge base within the Service Desk environment Knowledge of ITIL Foundation Responsibilities · Ability to communicate effectively with Business Owners and determine issues, critical updates/upgrades and other information required for their relevant areas · Providing support services to ensure that all application systems are available during required hours · Ability to investigate/research update and resolve incidents assigned to the Systems team, closing incidents in a timely fashion to meet Service Desk SLA’s · Implement and maintain commercial off-the-shelf systems and applications for all areas of the business, adhering to supplier guidelines and ICT best practice. · Perform necessary maintenance of current ICT systems/applications which includes Patches, Updates and Upgrades on their associated platforms (i.e. Citrix, SQL Server, SharePoint Server and Windows Server) · Document processes and log changes/problems. · Create or update necessary documentation upon the deployment or modification of systems or applications. This is a great opportunity to join a leading brand in their field, to be considered please send your CV ASAP in Word format. This job was originally posted as