Technical Support Analyst

£20000.00 - £25000.00 per annum
14 Oct 2016
20 Oct 2016
Contract Type
Technical Support Analyst Gateshead Salary - £20-25k per annum Technical Support Analyst Gateshead Salary - £20-25k per annum Your new company An exceptional job opportunity has arisen with a market leading software company in Gateshead, due to exceptional company growth, an IT Technical Support Analyst is now required to join the team to assist with the increased workload on a permanent basis. Their technical experts are thought leaders in trading and management technology whose innovative and flexible approach has brought on some high profile, multi-national, long-term clients. This really is a fantastic opportunity for an ambitious individual to join a growing company at a key time in the company's development. Your new role This is a fantastic opportunity to be part of an outstanding technical support team who prides itself on providing a first class service for their customers - you will be an integral part of the business as the service provided is one of the many reasons why the company has so many repeat customers. Your primary duties will be focused on providing a resilient remote IT infrastructure and supporting company clients to ensure that they receive the high quality service which the business prides itself on. You will be pro-actively taking ownership of a wide variety of calls - you will be accurately investigating, identifying and rectifying both the causes and the symptoms of issues. You will also potentially be undertaking other projects as and when requested by your manager or support director. What you'll need to succeed You will be an ambitious individual who would look to make the most of this fantastic opportunity with a company with a growing reputation with multi-national clients. You will ideally have a Computer Science degree and must have recent experience in a similar IT support role. You will have experience with MS Window systems/Linux. You will possess a good knowledge of a structured programming language, preferably KCML. What you'll get in return My client are offering a very competitive salary but this role is really about finding an applicant who is really looking to progress their career to the next level. You will also receive additional benefits such as company bonus scheme, pension, private medical insurance, life assurance, income protection insurance, critical illness insurance, child care vouchers. This really is a great opportunity for the right applicant. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at This job was originally posted as

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