CRM Implementation Consultant

ARC IT Recruitment Ltd
£competitive plus excellent benefits
13 Oct 2016
21 Oct 2016
Contract Type
CRM Implementation Consultant required by global organisation based in their Walton-on-Thames offices. This position will see you playing a key role in the delivery and execution of a number of CRM based projects and changes. You will have a broad consultancy background, with demonstrable experience in presales, implementations consultancy (CRM), and excellent customer facing skills. Key Responsibilities Participate in the delivery of complex and/or large implementations to the customer in a timely and cost effective manner. Configure and customise CRM applications based on the solution definition and project plan Jointly responsible with other team members for the design, system installation, configuration and process improvements and documentation. Be the lead in solution design, prototyping and subsequent builds of software solutions, ensuring technical and functional specifications are accurate and relevant. Plan and perform data migration into new systems where applicable Install applications and configure environments for use in development, testing and production Lead solution workshops, elicit requirements, deliver technical specifications and advise customers on approach. Work with development teams to communicate any interface requirements and ensure they are accurately specified. Be involved in the mentoring and training of junior colleagues where required Provide support to the technical support team as and when required Maintain technical skills though identification and completion of appropriate training (SQL, Oracle, Business Objects and Microsoft Products) Work comfortably at the senior management level, and c-level when necessary, and collaborate within existing governance and steering group structures. Key Requirements: Experience implementing CRM applications e.g. MS CRM, Salesforce, SugarCRM etc. in an enterprise environment. Minimum of three years' experience in CRM implementation Experience of working with senior technologists and technical teams in a lean and agile environment. An analytical or technical background, with the ability to understand problems and propose robust solutions. Familiar with relational database concepts and some SQL or Oracle knowledge. Experience supporting solution and proposition development and input to ITT, RFI and RFP including client presentations and leading workshops. A working knowledge of development processes (e.g. RAD, Agile, RUP), including testing approaches and methods. Extremely capable of picking up new technologies quickly and a proactive self-educator. Flexible and quality focussed in your approach across a variety of tasks. Strong verbal, written and presentation skills. For a full consultation on this highly pivotal and rewarding role please send your CV to Rebecca or call me on 01273 781800. This job was originally posted as

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